ICA really make me become kuku head liao. haiz...
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On the 21st I went down to ICA ( i even applied half day off leave) to go report I lost my passport. I found out near that date as i was preparing to go overseas on the 30th april to the 4th of may because got long holidays mah.
Went down queue and waited till my jaw drop than my turn. Wrote all my information and recount on why and how I lost my passport. Than I asked the officer , sorry mdm , but i am leaving on the 30th so when would be the earliest? She still say like that ah, i give you on the 26th lah no need 27th even if you never receive the letter which asks you to go down you stil can come and collect.
I got her to reassured me and than i left.
Today monday liao , go to letterbox , still never see the letter abit headache liao.. than called ica.. their office close liao .. after 5 le. Than they advised me to go online to check my application status via the automated teller system.
Logged in with my singpass.
NAH BEH. APPLICATION TIO REJECT.
reason - photograph.
WAKAOZ. That day I still ask the officer mdm please i really need this passport i already bought my air ticket , planned my schedule took my off days. She say ok lah , even no letter you 26th come la and collect.
PIANG EH. NOW THEY TELL ME APPLICATION REJECT?? Tomorrow 26th liao , if need 1 week how? i think i goona die. I prepared all the admins stuff yet last minute kena stunt. Summore ica never attemp to email / call me at all. I don't even know why they asked for my contact info in the first place.
Tomorrow 8am drive down liao. Sure go there kpkb until they give me my passport before 30th. Not even my fault.
Fellow forum members, always beware and than go online check your status as always in case kena stunt from ica.
Will post reply tomorrow and show you all what our first class standard organiztation is goona do about their mistake.
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When did you lose your passport?
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ICA is like that to discourage ppl from losing their passport.
never ending queues. screwed up admin
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Most effective organization in sg is SAF
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Originally posted by Darkness_hacker99:
Most effective organization in sg is SAF
You meant "efficient"?
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tell them election coming..
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Originally posted by AYYX:
You meant "efficient"?
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your mistake or their mistake?
you send in an inadmissible picture.. was the picture taken as per the very explicit instructions?
if not, not only ICA, but the rest of the countries using ICAO passports will never accept the picture
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later they go law by law... need at least one week based on normal procedure if u go kpkb.... they will tell you your photograph not ok.
it is weird that u went down on 21st April.. and expect to see the letter in the letterbox on monday? 21st april is holiday eve, so if u expect to see the letter today in letterbox, that mean ICA must post out the letter on 21st itself? and most likely they process the application today and might not have time to call you? u should have call before 5, not after 5...
frankly speaking, i dun see any mistake on ICA part? they have try their best to help to process your application. if photograph got problem, they also cant help much. they handle so many application a day. if you need it urgently, u should call earlier during office hour..... better be polite tomorrow, else, they will simply tell you to wait one week from tomorrow then u know...
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i went down to submit my application recently and i got my passport smoothly.. u just need to fill in correctly and submit what they wanted la.. no point crying n complaining here now, an alternative is to sell your air tickets.
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Originally posted by the Bear:
your mistake or their mistake?
you send in an inadmissible picture.. was the picture taken as per the very explicit instructions?
if not, not only ICA, but the rest of the countries using ICAO passports will never accept the picture
But the Ah soh officer must inform him when he was applying it, why did not inform him that he needs a photos, then he, TS can go out, take from a photo machine and give it to the ah soh, she keep quiet and promise pple ok, sure pple take it as well and done. Nowaday, somehow they treat PRs and new citizens better. -
So how? Your passport get already?
