Flying off to Beijing next Sunday, 5th of June and discovered my passport is not validated 6 months past the date, so I went to ICA to get a new one yesterday. Told the lady at the counter at level 3 my problem and she told me to wait for an interview with one of their officers who would review my case.
The officer there told me she approved the thing and I can collect my passport this coming Saturday, but she did not give me any card or anything.
I went to the ICA website and it said if I want to collect on Saturday I must book appointment, but I need some sort of file reference number which I obviously don't have cos the officer did not give me anything.
Help?
call first thing tml morning
i hope u at least have the lady's name (im sure they wear name tags)
I think I remember part of her name only, not the full one. Just hoping this thing would get sorted out soon.
Next time before you or your company books a flight for you, at least open up the front cover to check.
she gave u a receipt when u paid, dude.
I think the ref no is on it.
ica is famous for always screwing up simple things de..
Originally posted by goodheart:ica is famous for always screwing up simple things de..
why singaporeans famous for not following simple rules and regulations leh?
Actually I have not paid. Maybe because this urgent passport collection thing is different from normal procedures. I'm supposed to pay on Saturday ($10 more as well).