My ATM/Debit card info was stolen
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Terrible! someone withdrew my money from atm at Changi and upper serangoon, i lost a total of SGD5500, now police is investigating it, hope to get back my money from POSB. My card was keeping safe in my wallet at all time, the last withdrawer i made was in Jervois Road Esso station early at 6.50am, 3 days later, all nonsense came!! I logged on to internet banking 2 days ago and realised several withdrawers weren't done by me, got a shock!!!
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Anyone had this incident before? Did you guys manage to get back the money?
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yeap happened to me before, except those fraudulent transactions were made overseas in USD when im in singapore.. just call up the bank and let them know that these transactions are fraudulent. they have a team that looks into such cases, and usually your money that has been fraudulently charged will be returned to you.
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Originally posted by weymas:
yeap happened to me before, except those fraudulent transactions were made overseas in USD when im in singapore.. just call up the bank and let them know that these transactions are fraudulent. they have a team that looks into such cases, and usually your money that has been fraudulently charged will be returned to you.
how long did it take for them to refund you the money? -
I thought they have the anti-theft device on the ATM card insert slot?
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did the police freeze your bank account pending the investigation?
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Originally posted by Rock^Star:
I thought they have the anti-theft device on the ATM card insert slot?
TS could have used his card at a 3rd party merchant, just need a magnetic strip reader, the patron to lose focus on the card for 10 seconds, and sneak a peek at the patron keying in his pin number.
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No, POSB and police did not freeze my account, the bank didn't even suggest me to do anything. I insisted to close the account and reopen another one, transfered all balance funds to the new account. Do you know will the police call me to view the camera together? i am still waiting them to call me up. sad...
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police take very long 1. They are famous for liking to sit on cases. I think it will take at least 6 months to 2 years for them to finish investigation
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wah!! can't imagine that. Do you think i should contact the bank myself or sit here waiting the police to call me again?
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nothing the bank can do. can only wait for police to call. even if you call police they will tell you its still in the process of investigation
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wow suddenly my card looks very fragile, better go home and check soon
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ya, next time i should check my account at least 12 times in a day, play safe
and set the limit to $100 only per day.. -
funny..
There's a ATM withdraw limit...
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atm withdrawal limit is 2k a day..
if you have alot of money and you never check for 10 days, 20k is gone just like that..
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Find very scary now to use atm even a new card was issued to me.. Maybe we all should cover the views as much as possible when we key in our 6-digits pins on the pad. Use wallet or our left palm to cover, what you think? Even our card has been cloned, without the correct pin, money still unable to withdraw.
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If wanna play safe, the best is to use cash. I don't think it's the fault of the atm since there's an anti-theft slot device there. Like ditzy said, you could have lost it while your card was swiped in another transaction.
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cash is still king!
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Originally posted by Rock^Star:
If wanna play safe, the best is to use cash. I don't think it's the fault of the atm since there's an anti-theft slot device there. Like ditzy said, you could have lost it while your card was swiped in another transaction.
If thats the case, the credit card companies in singapore will all have to close down -
Originally posted by goodheart:
If thats the case, the credit card companies in singapore will all have to close downno joke man, it's a common theft method around the world. Cash is best. Credit cards only if necessary.
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Most credit card companies these days have enough security features on hand, like if a transaction above 100 bucks is detected, it'll send you an SMS stating the transacted amount, warning you, and if you think it is fraudulent, reply/call the bank to stop it.
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Originally posted by goodheart:
how long did it take for them to refund you the money?took about 2-3 wks. but i did get back my full sum and it never happened again since then.
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Originally posted by ditzy:
Most credit card companies these days have enough security features on hand, like if a transaction above 100 bucks is detected, it'll send you an SMS stating the transacted amount, warning you, and if you think it is fraudulent, reply/call the bank to stop it.
That's true but what if they don't? Some lapse or what.....can sue the bank?
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Originally posted by weymas:
took about 2-3 wks. but i did get back my full sum and it never happened again since then.
did the police catch the culprit?how long did the police take to investigate?
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Originally posted by Rock^Star:
That's true but what if they don't? Some lapse or what.....can sue the bank?
That is the point of the monthly end statement they send you is it not?