Next time, get as much information from the caller as possible. Name of company, Name of agent. After the call, write an email to ocbc to complaim about the harassment and reserved your rights to pursue claim. ![]()
I just received a call yesterday. My phone is a little soft, so I can't hear what that guy was mumbling. I just hear the words bank, etc.
Normally I try to be polite and don't put down the phone down immediately. Afterall, they are doing a job. So I told him I'm not interested, which in most cases, the other party would say thank you and put down the phone. Instead, he acted as if there was no reply, and continuing mumbling at his side. I wonder how he is going to close any sale with cold calls with his monotonus and unenergetic mumblings.
I have no choice but to just cancel call to cut him off.
I'll usually say no, but some people dun take no for an answer and they will ask why, try to keep on persuading u... For these cases, I'll just end the call...
Well, there are actions to implement a new Act to deter this type of calls... Heard there's a quite a hefty fine but it shld take quite awhile before the Act gets implemented...
For me, if they persist or I'm super busy, I'd just press the put down button at will. It's nothing personal, just business. And surely they're used to it. If not, don't stay in this line.
Originally posted by Rock^Star:For me, if they persist or I'm super busy, I'd just press the put down button at will. It's nothing personal, just business. And surely they're used to it. If not, don't stay in this line.
Some are confused between persistence and irritance
ex. thread