Incident at wave house. Bad

• reyqaz

  30 Jan 12, 06:52

  I write this after having a very embarrassing treatment by the wave house, sentosa bartenders.
  I was at the wave house on the January 7, 2011 for the anniversary of wave house. It was around 7:30 pm and the bar was crowded with people, when i asked the bartender for a drink, she replied to me in a very rude manner "No drink for you, you spat in the ice tray", this comment was made a girl bartender. I replied that I had never done anything like that. She kept ignoring me, the people around me were now looking at me weird. I then told her that she was lying and I said that she was being racist, horrifyingly the bartender agreed and said that "yes, I'm racist". This she said with a smile on her face, which was very arrogant.

   

  When i called for the manager, she and her "friend" both were smiling at each other and said that she herself was the manager.

  They took the advantage that at that time the bar was very crowded, this i guess was due to the fact that it was a free flow so everyone was pretty much hogging all over the bar.

  
  I then put on my phone camera and asked her to say the same again on video, then a friend of her's also joined in and they both made rude comments to me. This was in fact all a lie and i had never spat anywhere. Either they just hated me or mistook me for someone else.
  When I tried to record the video, one of the bartenders actually tried to snatch the camera out of my hand! This all happened in front of everyone.

  I could not get footage of neither of the women but both of them really ruined the night for me.
  
  I would like to bring this situation to the presence of the manager of wave house. This has a been a very embarrassing and the worst evening of my life. The fact that the bartender actually agreed of being racist and that I was physically attacked by a bartender who tried to snatch my phone out of my hand is just not acceptable.

• Darkness_hacker99

  30 Jan 12, 07:49

  Nope, you shouldn't bring it to the manager. Bring it to the PR director instead.

• Jacychong10

  30 Jan 12, 09:22

  Yeah. PR might want to save their face.

• Darkness_hacker99

  30 Jan 12, 09:41

  The PR director/manager are there to social with the customer.  most probably the PR guy will offer TS a drink

• Jacychong10

  30 Jan 12, 09:42

  and make the bartender offer an apology too. :)

• FireIce

  30 Jan 12, 14:16

  I'm sure the manager of wave house is reading this yo
• Veggie Bao

  30 Jan 12, 14:47

  Why did you abuse her by calling her a "racist" ?

  Did she say anything related to race ?

  She said you spat on the ice tray, but she didnt mention anything else that is remotely relevant to race, but yet you goaded her and provoked her and you went personal with her by saying she is racist and she didnt like you.

  You were just inviting trouble. You wanted to have an argument.

  If you didnt spit on the ice tray, just explain it calmly and said she mistook you for someone else.

  If you go down angry and personal like that, you are just dragging the both of you down and both of you would not be able to maintain composure or politeness, and that is precisely what happened.

  So whose fault is that ?

  I say 50% is your fault also.

   

• ^Acid^ aka s|aO^eH~

  30 Jan 12, 15:05

  it was WOT at first so I didn't read... but after I read veggie bao's post... I have to agree... She didn't start anything on race so why do U have to call her racist? U dun call someone racist just becoz they dun pour u a drink...
• βέτά

  30 Jan 12, 15:31

   

  Why you spit on tray?

   

   

• StriveOn

  30 Jan 12, 16:11

  All these very sensitive. If you do something that you think is right, probably will get into more trouble. The best is back out, unless you very experienced in handling this kind of situation.

  Can understand how you feel. Nvr do anything wrong and kena accused.