Groupon sells out MORE coupons than the amount of stocks
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I am here to share with you bros my horrifying shopping experience with Groupon and to raise an important question:
Does Groupon sell out more coupons than the amount of goods in stock and simply offer a refund to those who they cannot deliver to?
On the 10th of Sept 2012, I went to Groupon's store at Suntec Mall to collect an item I bought from groupon.
But I was told that the item I wanted to collect was currently out of stock even though full payment had already been made and the voucher had not yet expired.
The person in charged told me that it will be delivered to me within a few weeks.
A month later, I still had not received my item as promised. I called Groupon and was told that they would expedite the delivery for me.
More than a week after the call I still have not received my item. I then emailed groupon and the reply was that
I will receive my item within 3-5 days. But I will be flying off within that period and I called to Groupon again.
The person on the phone told me that I will receive my item as soon as I am back to in Singapore. On top of that she said Groupon will credit a $10 credit to my account out of "goodwill".
It has since been two months, yet I still have not received my item. The only thing I got was empty promises
I emailed Groupon and was told that MY item was out of stock. On top of that, the "goodwill" $10 credit was not reflected on my account.
[B]Please take some time to read through the exchange of emails from the screenshots attached to have a clearer picture of what I have been going through.[/B]
I hope you guys can also help spread this word to your friends and family members to prevent this from happening to them too.
Lastly, thanks for reading and please put yourselves in my shoes before commenting.
The agony of waiting and being lied to several times by Groupon's customer service officers cannot be simply expressed by these few words.
[IMG]http://i47.tinypic.com/axkys6.png[/IMG]
[IMG]http://i46.tinypic.com/y1ik9.png[/IMG]
[IMG]http://i47.tinypic.com/a2ezc5.png[/IMG]
[IMG]http://i50.tinypic.com/2emfrlt.png[/IMG]
[IMG]http://i48.tinypic.com/6yny4i.png[/IMG]
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oh. so suay.
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My hands are tied. I do not know what to do already.
I even suggested to them if I could personally go down again to Suntec Mall to queue all over again just to get my item. They told me that is not possible. It can only be delivered to me.
Right now I am told that the item is no longer in the warehouse?!
I wonder what happened to the item that was promised.
It can't simply disappear...
Haiz.. horrifying experience.
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oh hope a outlet.com won't be happening
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in less than a month i'll be flying wooohooooo
i want to buy silk bedsheets pillowcase etc
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Originally posted by TehJarVu:
in less than a month i'll be flying wooohooooo
i want to buy silk bedsheets pillowcase etc
from groupon?
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Originally posted by FireIce:
from groupon?
oh wrg thread
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Now on stomp.
Link: http://singaporeseen.stomp.com.sg/stomp/sgseen/what_bugs_me/1424198/does_groupon_sell_more_coupons_than.html
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wah....in stomp leh.... proud or nt...
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wah, proud leh. so extremely proud. give me medal? :D