If I bought an item, for example, a shoe. Then the seller sent the wrong sizing to me. I told him about it, and he said shipping to and fro again is very expensive and ask me to suck it up. What can I do? Will Qoo10 refund me my money?
If Qoo10 refunds you, it'll go bankrupt in no time.
Meaning that my $69.90 just flew away?
Why don't you offer the seller shipping, and he'll send you the right size? Of course that don't sound very fair because it was his f%^k up in the first place.
But that is the risk that comes with buying stuff online, you get a good bargain, almost most of the time. I personally don't do online shopping, other than for digital downloads.
u can send email to qoo10 customer service to lodge dispute and do not click confirm delivery (seller wun get the $ if recipient no click so they will be forced to resolve problems)
take pic of the item to verify against your order