Seems like Clariancy deletes negative feedbacks on their facebook wall post to cover up things?
My complaint on a faulty elos device was follow up by a call from some senior manager Janis from Mandarin Gallery?
I asked if things are to be escalated to CASE to resolve the faulty device. Not only did she not give the right solution to at least 1-to-1 exchange, she even laugh it off and challenged me to just go to case and her last stance is just change the cartridge, which their technician, which she claimed as professionals, returned me at 20% (80%) when i returned it.
Why would I want to accept a faulty machine, by just replacing a cartridge which is not faulty at all?
Best part, she just hung up on me when i do not accept the offer.