I had subscribed to Maxonline Cable Broadband on 12 Oct 2013. I realised that the sales department has yet to provision my account when I made a check with the duty Customer Service officer today (8 Nov 13) at about 6.00pm. She further claimed that she will classify this issue as urgent so that the relevant department will get in touch with me within 48hrs. Should I be unnecessary inconvenienced? What could have gone wrong? Anyone got similar bad encounter to share?