Consumers wanting to opt out of telemarketing calls can now list their numbers on a national Do-Not-Call (DNC) registry, a month ahead of the official launch.
If they make an early registration, they can expect to block unwanted telemarketing calls and text messages from Jan 2 next year, when the registry is launched. But those who list their numbers later - after the launch - may still have to put up with 30 to 60 days of unwanted calls.
When a company checks its call list with the registry, the numbers on its list are valid for 60 days if they are not on the DNC registry - after which it must check again before making a sales pitch on the phone, through fax, or via SMS or MMS. The validity period will be cut to 30 days from next July.
Consumers who receive telemarketing calls despite having listed their numbers on the registry can complain to a watchdog called the Personal Data Protection Commission (PDPC). They may register through the website at www.dnc.gov.sg, or by text message by sending "DNC" to 78772 to block calls, text messages and fax messages; "DNC" to 78773 to block calls only; "DNC" to 78774 to block text messages only. They may also register by phone at 1800-248-0772 to block calls, text messages and fax messages; 1800-248-0773 to block calls only; or 1800-248-0774 to block text messages only.
i registered!
Thanks for this helpful message.
They replied immediately to say will still receive them within 60 days.
Messages for pure market survey or research; messages that promote charitable or religious causes; personal messages sent by individuals; public messages sent by government agencies; and political messages will not be covered under the DNC provisions. Telemarketing calls or messages of a commercial nature that target other businesses are also excluded from the DNC provisions. For the list of messages that are excluded under the PDPA, please refer to the Eighth Schedule of the PDPA. - See more at: http://www.pdpc.gov.sg/individuals/do-not-call-registry-you#sthash.Dn9pXTmv.dpuf
Everyone will now claim its for research,promote charity,Telemarketing etc.Almost useless.
free de wat
got any harm?
of cos wun weed out all
but at least weed out some
Originally posted by Bio-Hawk:Messages for pure market survey or research; messages that promote charitable or religious causes; personal messages sent by individuals; public messages sent by government agencies; and political messages will not be covered under the DNC provisions. Telemarketing calls or messages of a commercial nature that target other businesses are also excluded from the DNC provisions. For the list of messages that are excluded under the PDPA, please refer to the Eighth Schedule of the PDPA. - See more at: http://www.pdpc.gov.sg/individuals/do-not-call-registry-you#sthash.Dn9pXTmv.dpuf
Everyone will now claim its for research,promote charity,Telemarketing etc.Almost useless.
Another for show project?
It's always the usual few for me, prudential, citibank, standard chartered. I honestly have no idea how they got my mobile number, coz I don't have credit cards, nor policies under either.
On the other hand, the ones I do get involve in, don't even call me.
websai jam now
cover neh neh cannot cover cheerbye. the dress is only for show only - get it?
SINGAPORE — The Personal Data Protection Commission (PDPC) released set of guidelines have been released today (Dec 26) for organisations and consumers to better understand the Do Not Call (DNC) Registry.
A new exemption order will also take effect from next Thursday to allow more flexibility in telemarketing.
The new PDPC guidelines cover key issues such as obtaining clear and unambiguous consent for telemarketing, what businesses can do to obtain such content, as well as requirements for telemarketing messages to include identification and contact information.
For example, the guidelines illustrate how businesses may identify themselves and provide details on how recipients can contact them in a telemarketing message.
These guidelines would complement those that were issued in September this year on the Personal Data Protection Act.
“The advisory guidelines will help organisations in understanding and complying with the requirements of the provisions relating to the DNC Registry, when the provisions come into force on Jan 2, 2014,” said Mr Leong Keng Thai, Chairman of the PDPC.
The new exemption order, scheduled to kick in next year, allows organisations to send text or fax messages on related products and services to customers and members with whom they have an ongoing relationship, without the need to check the DNC Registry.
For example, a bank or credit card company would be able to send its existing credit card holders telemarketing messages about related services, such as a rewards programme for credit card holders.
As the exemption order does not apply to voice calls, organisations are still required to check against the DNC Registry before making telemarketing calls to promote related products and services.
The exemption allows consumers to continue receiving information in a minimally intrusive manner, via text or fax messages, even if they are registered with the DNC Registry and if the organisation did not obtain evidential consent to send telemarketing messages to their telephone numbers.
To rely on the exemption, organisations are required to provide information in their messages on how consumers can opt out of such messages, and allow consumers to opt out using the same medium by which the message is received.
Upon receiving an individual’s opt-out request, organisations must stop sending such messages to that individual within a specified timeframe.
http://www.todayonline.com/singapore/new-do-not-call-registry-guidelines-issued
The exemption is as good as not having a DNC in the first place.
If the company that wants to market it out cannot do it directly, they will just pay someone else to drop trash into your mailbox.
Next thing, no organisation can run operation costs free, not even DNC. They might just get companies to put in a fee to get themselves exempted, then back to square one again.
Whoever thought the DNC could be concieved to bring in extra pocket money is just genius.
http://www.channelnewsasia.com/news/singapore/new-exemption-order-under/934376.html
opt out
opt out
opt out
okay okay
I think software in this forum that can help to call for prospect will be out of business soon in Singapore : http://www.forumspecialoffers.com/showthread.php?1301-ROCKET-NOTIFY-Cold-Calling-amp-Prospecting-All-From-You-re-Mac-Or-PC ,
In fact maybe telemarketing companies are using this kind of technology to obtain a list of "cold-call" telephone number in the past, otherwise can't be use yellow pages to blindly call each number.
Gahmen u turn, CASE within 2 days have 2 different message out...
The latter from CASE chief, Mr L who did a complete turn from wat Mr Seah said...
Wah lau tot CASE pro consumers... SAD state of affairs in SG
i hate this scheme.i dont like people spamming me with ads.
Originally posted by Maple Tree 26:i hate this scheme.i dont like people spamming me with ads.
No one likes it either...
Imagine this when you are overseas, you receive a call asking you to sign up for credit card/buy insurance...
Well i have encountered many when i was on overseas business trip, v v irritating...
No matter how u "unsubscribe" your number will still receive msgs, so gahmen is not correct to say they are protecting consumers privacy...
Juz like tom first business day for MCE, there will be massive chaos on ECP coz there will be traffic goin to Rochor that need to keep right and traffic going to MCE that need to keep left...
So in 3 years time, you should know what to do...
The Personal Data Protection Commission has censured multiple organisations for breaching the Do-Not-Call (DNC) Registry requirements.
Investigations started in response to 1,500 valid complaints from the public on some 580 organisations since the DNC rules kicked in on Jan 2 this year.
The organisations in question are from sectors including private education, property, banking and finance, retail, insurance and telecommunications.
Complaints related to suspected unlicensed money lending were also received by the Personal Data Protection Commission, which administers the DNC Registry and enforce its rules. The cases have been referred to the police, said the Commission today.
Originally posted by Acx1688:No one likes it either...
Imagine this when you are overseas, you receive a call asking you to sign up for credit card/buy insurance...
Well i have encountered many when i was on overseas business trip, v v irritating...
No matter how u "unsubscribe" your number will still receive msgs, so gahmen is not correct to say they are protecting consumers privacy...
Juz like tom first business day for MCE, there will be massive chaos on ECP coz there will be traffic goin to Rochor that need to keep right and traffic going to MCE that need to keep left...
So in 3 years time, you should know what to do...
Agreed.
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Seven out of 10 consumers reported a reduction in the number of unwanted marketing messages after the launch of the Do Not Call Registry in January.
This was the finding of a poll of 1,000 consumers carried out in March by the Personal Data Protection Commission, which administers the Registry.
So far, more than 600,000 phone numbers have been listed on the Registry. More than three-quarters of the consumers who had their numbers listed have blocked all calls, text messages and faxes. The rest have blocked one or two of these.
Since the beginning of the year, the Commission has received 3,700 valid complaints from the public about receiving messages after they had registered their numbers.
- See more at: http://www.straitstimes.com/news/singapore/more-singapore-stories/story/7-10-consumers-report-drop-marketing-calls-launch-do-not#sthash.bsr4IsTN.dpuf
Well, if it increased then something is wrong. ![]()
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so far got some companies tio fine for violating i think
Wonder who the telemarketers gonna call if everyone apply this scheme.