Let's Donate to Starhub #4Good Movement: SMS OPT-IN to 6904
-
The #4Good Movement
Technology has the power to change lives. Which is why, StarHub is starting #4Good – a movement that empowers you to share the power in your hands.
As a StarHub Mobile Postpaid subscriber, now you can pledge your unused mobile data, minutes and SMS to good causes. Because at StarHub, we believe technology should be made available to everyone, including those in less privileged situations.
Make your #4Good pledge now
To pledge your unused mobile data, minutes and SMS, simply:
SMS <OPT-IN> to 6904
Who Can Participate?
All StarHub Mobile Postpaid customers are eligible to opt in to the #4Good Movement.
Our Adopted Charities
From 12 July, when you make your #4Good pledge, StarHub will then provide talktime, mobile data and SMS to a number of beneficiaries from the five 4G4Good charitable organisations:
Donate your mobile phones
If you have any mobile phones that are in working condition, and would like to donate them to our adopted charities, simply drop them off at any of these five StarHub Shops.
- StarHub Green, Level 3, South Wing
- Tampines Mall 2
- Bedok Mall
- West Gate
- Plaza Singapura Level 1
There will be collection boxes at the above shops. Simply place your mobile phones and chargers into the envelopes provided, together with the agreement form, and drop them into the collection box.
-
1. What is this 4G4Good movement about?
4G4Good movement is an initiative by StarHub Mobile with the goal to do more with 4G by empowering, educating and inspiring as many as possible.
Between 12 July to 31 August 2014, StarHub Mobile post-paid subscribers can pledge their unused talk-time, mobile data, and SMS from their StarHub Mobile post-paid bill for August 2014 towards the less privileged. StarHub then aims to disburse StarHub Prepaid cards to each beneficiary with a minimum of 80 minutes’ talk-time, 300 SMS and 1GB of data per month for 12 months beginning October 2014. We hope to support up to 500 beneficiaries from the five selected charity organisations, as determined by StarHub.
2. How can I participate?
StarHub Mobile post-paid subscribers, who want to participate in the 4G4Good Programme, may pledge unused minutes, data, and SMS from their StarHub Mobile Postpaid line by sending “Opt-in” to 6904 via SMS.
3. How will I know that my pledge has been received?
A confirmation SMS will be sent for each successful pledge. Each eligible StarHub Mobile post-paid line is only able to make a pledge once under this Programme.
4. Which are the adopted charity organisations that StarHub is supporting and why?
StarHub has selected five charity organisations whose beneficiaries would greatly benefit from access to mobile telecommunication. This would either be due to their reliance on support from caregivers for medical reasons or due to disabilities. Selection of individual beneficiaries would also take into consideration their income status, to help ensure that the truly needy benefit.
Our adopted charity organisations for this initiative are:
Asian Women’s Welfare Association
AWWA, being in its 44th year, served over 5000 clients from infancy as young as 9 months old to seniors at 97 years old. Our mission is to empower the disadvantaged (children with special needs, disabilities, families, elderly & caregivers) to maximise their potential to lead independent and dignified lives.
Cerebral Palsy Alliance Singapore
Formerly known as Spastic Children’s Association of Singapore, the Cerebral Palsy Alliance Singapore (CPAS), was established in 1957 to provide persons with Cerebral Palsy and multiple disabilities with early intervention, special education, rehabilitation services, day activity centre programmes, vocational training and gainful employment in Singapore.
ISCOS (Industrial &Services Co-Operative Society)
ISCOS (Industrial & Services Co-operative Society Ltd) is a social organisation that helps members (ex-offenders) and their families make positive changes to reintegrate successfully into society. Established in 1989, it has now over 13,000 members who have benefited from various programmes and initiatives ranging from employment and skills training to family-bonding activities.
Singapore Association of the Visually Handicapped
The Singapore Association of the Visually Handicapped (SAVH) is a voluntary welfare organisation, founded in 1951. Their mission is to help the Visually Impaired help themselves by acquiring new skills and gaining self-reliance to cope with the integration into society.
Society for the Physically Disabled
The Society for the Physically Disabled works towards the integration of people with disabilities into mainstream society. Through programmes that encompass rehabilitation, employment, training, education, consultation and assessment in assistive technology, day care, and social service support, they work in partnership with people with disabilities to maximise their potential and to help them to be self-reliant and independent.
You may find out more information about them by clicking on the links.
5. Can I select the charity organisation I want?
No, you will not be able to do so. All donations will be disbursed as equitably as possible to the beneficiaries from the charity organisations selected, based on the organisations’ relative requirements.
6. Will there be any charges for SMS sent?
There will be no additional SMS charges.
7. What if I do not have any un-utilised mobile data, minutes or SMS after I have made my pledge?
No mobile data, minutes or SMS from your postpaid mobile line will disbursed to the beneficiaries if you do not have unused data, minutes or SMS. No money will be deducted from your line as well.
8. Upon a successful pledge to 4G4Good, will the adopted charity organisations receive more donation if I reduce my talk time/SMS sent/data usage?
StarHub aims to disperse the donations to each beneficiary per month (for 12 months) as follows:
• 80 minutes of talktime
• 300 SMS
• 1 GB of mobile data
9. Would I get tax rebate by making a pledge?
There is no tax rebate as the pledge is intended to support StarHub in the 4G4Good initiative only.
10. I am on Power Connect mobile plan and my plan allows airtime rollover to next month. Would you stop the rollover if I opt in to pledge?
No, this is a pledge movement only. The airtime rollover arrangement will continue as per usual.
11. I am a StarHub TV/ Broadband customer. Why I am not given a chance to support this charity movement?
This is only applicable for StarHub Mobile customers as we are only looking at the pledging of unused mobile data, minutes and talktime.
12. Will my name be displayed in somewhere (corporate website) after I pledge?
We will not be indicating the names of people who have pledged on our website.
13. How did StarHub decide on the amount to donate to each beneficiary?
We aim to offer to each beneficiary StarHub Mobile prepaid cards with 80 minutes of talktime, 300 SMS and 1 GB of mobile data each. This is based on our estimation of what an average mobile phone user would need on a monthly basis. This was calculated based on our examination of how much unutilised talk-time, mobile data and SMS StarHub Mobile post-paid customers have on average each month and how many pledges we hope to receive.
14. What is the minimum amount of pledges that StarHub needs to get before donations take place? (If we get too few pledges, will fewer than 500 beneficiaries get less than the targeted 80 minutes, 300 SMS and 1GB?)
StarHub will assess the total number of pledges at the end of the campaign to determine if we can meet our target of giving 500 beneficiaries 80 minutes of talk-time, 300 SMS and 1GB of mobile data each month. If fewer pledges are received, we will review the number of beneficiaries instead of the amount of free services for each beneficiary, as the proposed amounts of talk-time, mobile data and SMS are what we feel would be an adequate provision for the beneficiaries' communications needs.
However, we hope that enough StarHub Mobile post-paid customers will come forward and make their pledge to enable us to reach our intended target of 500 beneficiaries, hence we are kick-starting the drive with our donation to MINDS.
We urge all StarHub Mobile postpaid customers to show their support and pledge 4G4Good today.
14. How would I be able to know how much I have donated?
You may refer to the un-utilized minutes, data and SMS in the monthly bill.
15. Are there any other ways I can help the beneficiaries?
You can also donate your old mobile phones, with accompanying charger, to the adopted charity organisations at selected StarHub Shops. Your donated mobile phone will be cleaned and all data removed and sent to the adopted charity organisations for distribution to the beneficiaries on a monthly basis.
The participating StarHub Shops are
· Tampines Mall
· Bedok Mall
· West Gate
· Plaza Singapura Level 1
· StarHub Green, Level 3 South Wing
16. How do I donate my old phone?
Simply approach any of our Hub Consultants in any of the selected StarHub Shops for a 4G4Good envelope to donate.
Steps:
• Approach the Hub Consultants for a 4G4Good paper envelope
• Fill up the required details in and sign the form.
• Insert your mobile phone (in working condition), the phone charger (in working condition) and signed form into the paper envelope. Seal the 4G4Good bag and drop the bag into the 4G4Good bin located within selected StarHub Shop
Note: StarHub reserves the right to reject any donated mobile phone. Rejected mobile phones will be treated as e-waste and recycled. Donation of mobile phone is not tax deductible.
