Singtel down.....

• FireIce

  22 Apr 15, 15:05

  Singtel customers voice frustration over mobile data services disruption

  SINGAPORE - Singtel customers are having difficulty accessing 3G and 4G mobile data services.

  A spokesman from the telecommunications company said: "Customers may be experiencing intermittent difficulties accessing 3G and 4G mobile data services.

  "Our engineers are currently investigating and are working on restoring services as soon as possible. We will provide regular updates on our Facebook page and Twitter."

  Many subscribers left comments on Singtel's Facebook page on Wednesday afternoon, voicing their frustration.

  They reported that there was no mobile data at many places across the island, and some said they could not call through to Singtel's customer service hotline.

  Evelyn Wee, 37, who runs an online clothing business: "It really is quite annoying, as I run an online business so I need to always be able to liaise with customers on the go."

  Ms Wee noticed the network was down at 2pm after she left her house, where she uses WiFi.

   

  ST

• FireIce

  24 Apr 15, 18:22

  data charges waived on 1 May 

• Fooweizhong

  25 Apr 15, 10:41

  As always~~

• FireIce

  25 Apr 15, 16:35

  cant they discount the bill?

• QX179R

  25 Apr 15, 16:45

  some accidental damge to the cables due to roadworks perhaps..

• FireIce

  25 Apr 15, 17:33

  whatver the cause, can they discount the bill?

   

• QX179R

  25 Apr 15, 17:35

  sadly, no..

• FireIce

  25 Apr 15, 17:37

  i dont care, i want discount the bill

• QX179R

  25 Apr 15, 18:54

  No discount but got waiver..

• QX179R

  25 Apr 15, 18:55

  Singtel to waive local mobile data charges for all postpaid customers on May 1

  Singtel announced earlier this afternoon that it will be waiving local mobile data charges for all postpaid customers on May 1st, Friday.
  
  This is in response to the mobile data service incident which happened on April 22nd, Wednesday where its subscribers experienced intermittent difficulties accessing 3G and 4G mobile data services.

  "We thank our customers for their patience and understanding during the mobile data service incident on Wednesday 22nd April. We will waive local mobile data charges for all our postpaid customers on Friday May 1st 2015. We sincerely apologise for any inconvenience caused." - Yuen Kuan Moon, CEO, Consumer Singapore.

   

  Sauce: SingTel's Facebook Page

• Illegal Operations

  25 Apr 15, 23:13

  Who downed it?

• chooyaochuen

  26 Apr 15, 21:23

  I serously considering switching to either Starhub.... or maybe M1.

  Singtel service like SMRT...always breaking down!

• FireIce

  26 Apr 15, 21:59

  wait till u go to other telcos 

   

   

  =X

• ditzy

  26 Apr 15, 22:06

  Originally posted by chooyaochuen:

  I serously considering switching to either Starhub.... or maybe M1.

  Singtel service like SMRT...always breaking down!

  You can jump over to OMG.