Re: Expat Bully
-
I had a client who tried to get free stuff from my shop coz she listed my business on her expat site...when i said that that wasnt the policy of the business, she became very unhappy and then the next time she came back and started complaining that the product she bought was lousy, accusing us that we tried to shortchange her., the truth being that we never give her the freebeies as she requested..would not even let us finish then I cannot tolerate her liao. i told her she was being a bully ...she threatened us, say we will regret and then suddenly, in 10 minutes, her website forum appeared two different people, sliming us without any knowledge or proof, saying we try to bluff expats...i was very sad because although I know not many locals will go to her site, it will still affect my business and I feel its not fair that a person can use her website to her advantage and go around bullying retailers like us to give in to her demands..can anyone help me? How can i make her stop doing this to other retailers or businesses?
-
tell her to remove ur listing from the site.. (if u are not even paying for the space, better still!)
-
hmmz claiming the shop or you cheated them, without proof or basis, would come under slander or somethign similar?
-
post up your shop's addy and we'll be your fair judge ...
-
Kill her...save the others.......and u will be a savior to themOriginally posted by triggerhappy:How can i make her stop doing this to other retailers or businesses? -
There is no bad publicity... there is only publicity and more publicity... not every one is stupid enough to believe her... and those that believe her never even knew you existed if not for her online "sliming" so never lost any customers.Originally posted by triggerhappy:I had a client who tried to get free stuff from my shop coz she listed my business on her expat site...when i said that that wasnt the policy of the business, she became very unhappy and then the next time she came back and started complaining that the product she bought was lousy, accusing us that we tried to shortchange her., the truth being that we never give her the freebeies as she requested..would not even let us finish then I cannot tolerate her liao. i told her she was being a bully ...she threatened us, say we will regret and then suddenly, in 10 minutes, her website forum appeared two different people, sliming us without any knowledge or proof, saying we try to bluff expats...i was very sad because although I know not many locals will go to her site, it will still affect my business and I feel its not fair that a person can use her website to her advantage and go around bullying retailers like us to give in to her demands..can anyone help me? How can i make her stop doing this to other retailers or businesses?
Those that does not believe her, now they know you exist and they might pay your shop a visit...
I suggest that you make a big fuss about it so that you get more publicity...
eh... maybe that's what you are doing now... hahaha I am teaching grandmothers how to suck eggs... -
Why you so frightened that someone say something bad about you if your stuff is good stuff ?
Also people do not just list your shop onto their website then come and ask for discount for that.... possible you may want to reveal your customer management ... which i suspect is you too friendly with this customer, which lead to misunderstand .... which you happy to let her put you on her website, without expecting her to ask for things in return... forgetting that there is no free lunch. -
-
dun give that expat a chance loh
-
Hmm.. post her website her...
-
post both website and we can judge
-
Write to the newpapers, this is a matter of public interest.
The other business need to know of this trap, the expats need to know the quality information they are getting, the locals need to know that there are black sheeps among the expats. -
go talk to a lawyer.sue her.Originally posted by triggerhappy:I had a client who tried to get free stuff from my shop coz she listed my business on her expat site...when i said that that wasnt the policy of the business, she became very unhappy and then the next time she came back and started complaining that the product she bought was lousy, accusing us that we tried to shortchange her., the truth being that we never give her the freebeies as she requested..would not even let us finish then I cannot tolerate her liao. i told her she was being a bully ...she threatened us, say we will regret and then suddenly, in 10 minutes, her website forum appeared two different people, sliming us without any knowledge or proof, saying we try to bluff expats...i was very sad because although I know not many locals will go to her site, it will still affect my business and I feel its not fair that a person can use her website to her advantage and go around bullying retailers like us to give in to her demands..can anyone help me? How can i make her stop doing this to other retailers or businesses? -
Try to write to ST forum and share your story.. Maybe got a big riot and the site get shut down.. You never know =)
-
Is it one of those expat bazaar sites?
-
Indeed, bad-mouthing could amount to defamation: Slander for verbal bad mothing and libel for bad mouthing in a more permanent form like being reduced to written/printed form.Originally posted by hisoka:hmmz claiming the shop or you cheated them, without proof or basis, would come under slander or somethign similar?
Could threaten to sue them till their pants drop if their allegations were malicious. This could be a weapon in your arsenal when negotiating with those expats lor..... You need a lawyer, PM me lor! -
file law suit, and get 1 million bucks compensation from the bastads
-
learn from LKY and GCT.....how they dealt with the loudhailer
-
nice story you got there
? can i use it in my essay? -
Sue her. Honestly. Sue her.
-
Ring Newpaper and get them to publish ur story. Free advertising for u too.
-
n mobile phone tooo!!! darkness hacker....where are u??Originally posted by spinsugar:Ring Newpaper and get them to publish ur story. Free advertising for u too. 
-
Clients or customers tend to lean towards the consumers regardless whether the retailer was right or wrong. What is more, with the now GEM campaign going on some 'customers' think the whole world owes them a living and can get irrational to the point of insane with uncalled for demandsOriginally posted by storywolf:Why you so frightened that someone say something bad about you if your stuff is good stuff ?
Also people do not just list your shop onto their website then come and ask for discount for that.... possible you may want to reveal your customer management ... which i suspect is you too friendly with this customer, which lead to misunderstand .... which you happy to let her put you on her website, without expecting her to ask for things in return... forgetting that there is no free lunch. -
defamation suit throw that expat bitch into the jail and make her brankrupt ban her from coming to sg!!!
-
Thank you to everyone for all your advice...I just want to say that I didnt expect such response from all of you and appreciate all that has been said here even if some of you are really nuts to ask me to kill er..haha...didnt realise forums had funny members....
I am still stressed as it seems so easy to say sue her or publish it in the ST forums or put it up for all to see..The truth is sometimes when we get the ball rolling, there won't be any stopping it even if it grows into a tiresome and tedious battle, worse still what if backfires? Lawyers are expensive and a lawsuit could amount to hundreds or even thousands of dollars, right? plus, I am a small retailer and don't have much flair in writing strong letters..im afraid my English may end up looking childish to the authorities..
Anyway, I still look forward to your comments ( helpful or crazy..) I just want to ask anyone who is a lawyer and familiar with such scenarios..is there a government body or agency where retailers can go to get help in situations like mine? Would CASE be the right people to talk to as I am a retailer and she is a customer BUT she has used her business wrongly....HELP!!