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pls help! lost bank book!

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  • Nikar 3's Avatar
    1,214 posts since Jan '08
    • ok,

      i lost my bank book and debit card statements.

      these items were in an old furniture but we call some banglahs to move these for us recently as we're purchasing new ones.

      now we can't locate these banglahs (not their fault as we didn't check the furniture thoroughly before asking them to shift).

      i plan to go to the bank to report the loss.

      most urgent is the debit card statements cos' on it, my debit card number if fully shown (all digits).

      i check my account today and money's still all intact.

      if there's anything else i need to do, pls let me know.

      also, is it possible to request to bank to change my debit card number?

       

      serious pls, i'm very worried now.

  • QX179R's Avatar
    67,571 posts since Feb '08
  • Cowbaycowboo's Avatar
    1,708 posts since Feb '08
  • fudgester's Avatar
    25,382 posts since Jan '04
    • The bank oughta have a 24-hour hotline or something.

      Go and find out from the bank's website. Call them ASAP to report the loss and to take necessary security measures.

  • fairlady_xoxo's Avatar
    13,350 posts since Jan '07
    • Call their Customer service hotline...its 24 hours...

      for

      DBS call 1800 111 1111

      UOB call 1800 22 22 121

      OCBC debit 1800 363 3333

      Citibank for general enquiries (65) 6225-5225

  • Queen of sgForums
    驚世駭俗醜不啦嘰 moderatress
    FireIce's Avatar
    244,749 posts since Dec '99
  • Mengna Lisha's Avatar
    201 posts since Feb '08
  • Cowbaycowboo's Avatar
    1,708 posts since Feb '08
  • browniebaobao's Avatar
    28,419 posts since Mar '03
    • terminate the card, explain to them and see whether they can waive the 'replacement' fee for u...

       

      replace a new bank book..

  • Nikar 3's Avatar
    1,214 posts since Jan '08
    • thanks a lot, guys!

      yeah, i lost 2 bank books (one is POSB and the other OCBC).

      the debit card statements is for the POSB MasterDebit Card.

      POSB got any 24-hour hotline?

  • QX179R's Avatar
    67,571 posts since Feb '08
    • Originally posted by Nikar 3:

      thanks a lot, guys!

      yeah, i lost 2 bank books (one is POSB and the other OCBC).

      the debit card statements is for the POSB MasterDebit Card.

      POSB got any 24-hour hotline?

      POSB is under DBS so its 1800 111 1111

  • Plastic Bag's Avatar
    1,563 posts since Sep '07
    • Did the bangalas steal it to withdraw money? btw, out of curiousity do pple still use bankbooks to withdraw money?

  • alfagal's Avatar
    16,865 posts since Sep '05
    • Originally posted by Plastic Bag:

      Did the bangalas steal it to withdraw money? btw, out of curiousity do pple still use bankbooks to withdraw money?


      hee dun b suprised....lots of them..

  • QX179R's Avatar
    67,571 posts since Feb '08
    • Originally posted by Plastic Bag:

      Did the bangalas steal it to withdraw money? btw, out of curiousity do pple still use bankbooks to withdraw money?

      those old folks are some of them..

  • MohamedF's Avatar
    4,461 posts since May '06
    • (1) Bank book cannot withdraw money unless you go face to face at the teller.

      (2) Devit card cannot work as an atm w/o your pin so don't worry.

      (3) Ask your bank to freeze your Debit Card so no transaction can be done and make a new one.

      Simple as 1,2,3

  • w.eikaas's Avatar
    354 posts since Dec '07
  • Nikar 3's Avatar
    1,214 posts since Jan '08
    • thanks all!

      btw, does the reporting process take a long time (besides the queueing time)?

      also, do they issue new bank book on the spot?

      i plan to go during lunch time (1 hour tomorrow).

  • ADsolutE's Avatar
    201 posts since Feb '06
  • therapeutics's Avatar
    47 posts since May '08
    • aiyo, simply call the bank to freeze your account and report loss immediately... they shld issue you a new debit card with a new number and terminate the lost one.

  • Quinsy's Avatar
    9,497 posts since Sep '04
  • Nikar 3's Avatar
    1,214 posts since Jan '08
    • went today......haiz....

      POSB bank book replacement: S$15

      OCBC bank book replacement: S$10

      haiz.....still not sure how much the debit card replacement cost.....anyone knows?

      actually, i just wanna change my debit card number, not replace.

  • Xcert's Avatar
    10,722 posts since Dec '01
    • Originally posted by Nikar 3:

      actually, i just wanna change my debit card number, not replace.


      U think they can just change the number without replacing the card?icon_rolleyes.gif

      Edited by Xcert 02 Jun `08, 5:47PM
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