Originally posted by laoda99:
Brought my bro to eat Sakae Sushi Buffet (my first time eating buffet at Sakae Sushi). The rice keep on dropping out from the sushi, and my bro gave up eating and put it into a sauce holder (note: it filled one sauce holder only, not that we purposely just eat the fish and throw away the rice, but a lot of rice dropped as the sushi wasn't firm).
Two guys wearing ties came after one another and warn us we would be charged for food wastage. What the? After arguing with the guy about the quality of the sushi, he relented, but the harm is already done. The guy can say: Come on la....this is not the 1st time u all eat at Sakae, you should know our procedures... Huh? My face got write how many times i eat at Sakae?
This is the first and last time I would be eating sakae sushi buffet. Somemore this happened when I want to give my bro a birthday treat. So angry I did not even finish my drink and left.
I think they should change their greetings to "we charge money for food wastage" instead of "irrashaimase".

Anyway it's not wrong for them to warn you about food wastage cos i believe many places that has Buffet should have included a rule which states that you will need to pay if you cant finish the food you take.
If you're unhappy about the condition of the food you can jolly well complain to the shop manager or shut your mouth, eat, pay and leave.
Also, they wont warn you about food wastage unless alot of food is being left uneaten. Don't give excuses like the rice wasn't firm and it all came off. You can still finish the rice rite?
Yea, the servie attitude of the guy is bad and you can complain but Shuo Wei Yi Fen Qian, Yi Fen Huo. You can definitely complain to the shpp manager but you'll get the guy into big trouble. Haha.
Cheers.
C.K