WTF funan IT mall salesman's atitudes.....wtf wtf wtf...
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Which is why I tell my friends, if you want to earn some extra cash, please don't sell a product you have no knowledge in.Originally posted by ah_suaiz:Seriously, I never trust those sales man in those IT shops or exhibition......they are just some students taking pt jobs.......they noe nuts abt the technology.......therefore i never ask them questions......
it is betta to get a friend who is good in IT to follow you......ur job is just to walk around and find the best deal.......save the trouble of asking the salesman........
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pardon me if I offend anyone but I used to work in SLS, funan.
sometimes you cannot blames the salesperson as well you know.......
at times when I give very good service to a customer explain everything, weight the pros and cons of buying the different models etc.......
end of the day the @ss will go next door and buy just becoz they sell cheaper then me $20.
s'poreans want top rate service as well as the lowest price as well......
unfortunately I dun think such thing exist. -
all kinds of service depends on the sever to make it a gd or bad one. is the mindset. like for me i am very passionate about F&B line therefore i always try my best to make whoever i am serving feel welcomed and comfortable.
if there are more ppl like me maybe the service industry in singapore will pick up ?
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i dun care their service good or bad...better got those shop have items on display i can pick them off the shelf and pay at the casher......no need them assistant...i research well before buying
its complicated hardware we tokin here ... not groceries or lelong items
but i regret getting my latest motherboard and graphics card at funan...should have bought it at simlim since they wrap up the products and warranty cards given voluntarily upon purchase...no need to ask or request from them -
Ofcourse la. Customer is always right wat. Forgot that ? Which customer would wanna buy something that is more expensive when he can get it cheaper somewhere else?Originally posted by arowana07:pardon me if I offend anyone but I used to work in SLS, funan.
sometimes you cannot blames the salesperson as well you know.......
at times when I give very good service to a customer explain everything, weight the pros and cons of buying the different models etc.......
end of the day the @ss will go next door and buy just becoz they sell cheaper then me $20.
s'poreans want top rate service as well as the lowest price as well......
unfortunately I dun think such thing exist.
I understand the plight of part time sales man at SLS and Funan, cos ive been one b4. Sometimes you cant blame them too. There's no proper training given by the employers. You just start your job and you start selling whatever product straightaway. Its a part time job, tell me which part timer (student or watever) will go back home and research about the product?
And your colleagues might not be of help too. The "top sellers" usually dont share much of their experience because they are afraid you might become competition to them.
And sometimes you realise these "top sellers" are actually bullshitting to the customers. The ones that actually explain the technology and stuff truthfully to the customers end up not selling much.
I dont know if ive gone out of point here. But oh well. Sales is a funny thing. -
i am sure u r a customer also...if you r the customer, would you buy from the person who explain to you fully and is $20 more than the shop next door?Originally posted by arowana07:pardon me if I offend anyone but I used to work in SLS, funan.
s'poreans want top rate service as well as the lowest price as well......
unfortunately I dun think such thing exist.
would u yourself pay more for service? -
okay we tokin about service and being in the service industries but can we not use retailers of electronics stuff as a comparison? know why we have Newegg, Tigerdirect etc online stores selling electronics hardware? coz the buyer brave enough to order from them knows what to get and the model numebr to quote. the only risks oon top of product functionality (unlike u going over to the stores to check on the packiaging of the parts personally) is damage or compromise to the product during shipment ot transportation.
i dun think a sales assistant can explain and make u understand the electronic product by tokin to u. they were merely applyin their soft skills and so-called marketing forge to get u to commit.
its time to break tradition.....
why must u tok to the sales assistant before buying? why not march in (wen u know what u want) and tell him/ her to wrap it up for u?
service has more to offer than in the retails...a good example to trek on are the hotel and F and B industries. u giv good quality service backed by good food and customers will come back again and again. -
You should try the photography shop at B1, right at the entrance to Midpoint Orchard.Originally posted by Sky2D2:It seems those sales people who know little about PDA or PC always wanted to show off. They dresses up very Funky and have funky hair do. This is good but their atttitudes in sales is very VERY VERRRRRRRRRRRRy sox and fucked up.
Why all the Young Punk acted as though they are the best people to know all the latest or not so latest PDA or PC??? Why this IT sales Young Punk put up an air as if you are an idiot.
When you asked them questions, they treated you like an idiot. They dont entertain questions but only want to know if you want to buy. If I dont ask questions and see a demo how do you expect me to buy?? I tot going to showroom is the best to buy what u want. Now, with this attitude, what is the Diff from buying on internet???
Can you believe it in this High tech Shopping mall, the shop dont even have a WiFi point????? YOu ask them if you have a wifi point to do a demo. They will say we dont have wifi point......... Wow, they sell Very Expensive Wifi pda leh....... wtf wtf..