Couple's wedding ends with $16k bill for hotel damage
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it depends on how showy a couple is.Originally posted by pierre^^:Wedding @ hotel is a must for chinese
coz of our traditional customs
most of my friends had their wedding dinners at restaurants.
only those who wants 'face' insist on hotels. -
you do it at a void deck, people say u cheapo, your wife buay song
you do it at restaurant, people say you show off, others say you low-class for indirectly asking for red packet
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Traditional customs is bai toh(place table) and ask the elders to drink tea oni leh.Originally posted by pierre^^:Wedding @ hotel is a must for chinese
coz of our traditional customs
Not a must to go hotel, go Fatty Weng at Gullimard Road aso can.
Arh neh -
not true.Originally posted by Agenda:you do it at a void deck, people say u cheapo, your wife buay song
you do it at restaurant, people say you show off, others say you low-class for indirectly asking for red packet
the amount to give depends on the perceived charges of the table. -
mine will probably be zoukOriginally posted by pierre^^:Wedding @ hotel is a must for chinese
coz of our traditional customs -
what if void deck got someone curry chicken?Originally posted by Manager433:Wedding dinner at HDB flat void deck best. Do wat you like. Cement floor easily wash wif powerjet water gun. -
Theres still community club mah.Originally posted by freedom4ever:what if void deck got someone curry chicken? -
I dun really understand why stains can be that unremovable. Don't tell me the couple brought ICI paint or permanent ink marker to vandalise the room.
Last time worked in Pan Pacific Hotel before. The housekeeping person ever showed me how they removed carpets and cushion stains. Even pen stain on chair cushion can be removed easily using some kind of equipment and foam. -
its alcohol.Originally posted by Honeybunz:I dun really understand why stains can be that unremovable. Don't tell me the couple brought ICI paint or permanent ink marker to vandalise the room.
Last time worked in Pan Pacific Hotel before. The housekeeping person ever showed me how they removed carpets and cushion stains. Even pen stain on chair cushion can be removed easily using some kind of equipment and foam. -
That hotel may kena backfire coz so many ppl know about this, next time who will want to book there for wedding dinner rite?
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so you telling me 2000 years ago there are restuarants?Originally posted by pierre^^:Wedding @ hotel is a must for chinese
coz of our traditional customs
Wedding at hotel for chinese is more for "facial" reasons than anything. -
I think i will have my wedding in the open in winter in some Scandivanian country...
so tired of relatives and "friends" making comparisons during weddings and come up with "wealth analysis" of the wedding couple. -
you work wat dept ?Originally posted by Honeybunz:I dun really understand why stains can be that unremovable. Don't tell me the couple brought ICI paint or permanent ink marker to vandalise the room.
Last time worked in Pan Pacific Hotel before. The housekeeping person ever showed me how they removed carpets and cushion stains. Even pen stain on chair cushion can be removed easily using some kind of equipment and foam. -
Housekeeping DepartmentOriginally posted by crazy monkey:you work wat dept ? -
you are the chambermaid ?Originally posted by Honeybunz:Housekeeping Department
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Bingo!Originally posted by crazy monkey:you are the chambermaid ? -
if you don't know.. don't crap la. unless you mean people in ancient time also go high class inn/tea house for wedding. how much do you know? and not all people can afford ok.Originally posted by pierre^^:Wedding @ hotel is a must for chinese
coz of our traditional customs -
the bill was sent by the insurance company, not the hotel.
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then you pay lohOriginally posted by ditzy:Let's do a breakdown of the bill step by step. Removing 10% service charge which is $1600, 5% gst at $800, cess at 2% which is $320. Effectively, the bill is only $13280. Not alot what. -
pls correct yrselfOriginally posted by pierre^^:Wedding @ hotel is a must for chinese
coz of our traditional customs
its weeding dinner @ RESTAURENT....
not hotels! there are plenty of good and better restaurent at HDBs ard...
its singaporeans want to show off only -
HOTEL: You stained carpets with vomit, wineOriginally posted by Ito_^:gt full article?
COUPLE: Room clean when we left
By Joyce Lim
November 05, 2006
IT seemed like the perfect end to their wedding banquet - a complimentary night's stay in the presidential suite of a five-star hotel.
But a month later, Mr Alex Lee and his wife Jolyn Goh received a claim of almost $29,000 from the insurers of The Regent Singapore.
It was seeking compensation for damage done to the presidential suite on the couple's wedding night last year.
Mr Lee, 30, a manager in a manufacturing firm, said: 'We were told that we had stained the carpets with vomit and wine and the hotel had to replace the carpets and sofa upholstery for the whole suite.
'That's how the amount was derived.'
CLAIM
When the Lees did not settle the bill, they later received a claim of $16,355.50 from the hotel's insurer for the damage.
Mr Lee said he had asked to see the damage which he and his guests had allegedly done in the suite. But his request was rejected.
'I was only shown photographs of the stains,' he said.
Mrs Lee, 30, added: 'It was difficult to tell from those photographs if those were fresh or old stains.
'We didn't examine the room or carpets for stains when we checked in on our wedding day.'
Mr Lee showed this reporter a copy of the breakdown of the costs and some photographs given to him.
The photographs showed small portions of light stains on the carpets and couch.
The list showed that the carpet was one of the most expensive items, costing $21,360, to replace.
REQUEST REJECTED
Other items include fabric for a 2-seater sofa, an arm chair and throw pillows, totalling more than $5,000.
He added: 'I suggested that a third party inspect the carpets. But my request was rejected.'
The couple had managed to get a night's complimentary stay in the presidential suite (which cost more than $2,500 a night) through a contact.
Mrs Lee recalled their wedding night in the suite on 25 Jun last year.
The financial analyst admitted that her husband was drunk but claimed that he did not vomit.
She said: 'We went back to the suite with our parents and four to five friends around 11pm.
'The guys continued drinking in the living room. After midnight, I dragged my husband into the room and we went to sleep.
'When we woke up around 8am, some friends were still chatting in the living room. We had breakfast and checked out of the hotel.'
Mrs Lee claimed the room was not left in a mess.
The couple settled the payment for their wedding dinner before leaving the hotel.
But they had complained how the wines were initially misplaced and how their names were printed wrongly on some souvenirs and on the notice board.
CHARGES WAIVED
The hotel then waived the charges for two tables, totalling $1,776.
The couple left for their honeymoon in Europe on 27 Jun.
When they returned on 19 Jul, they heard from a cousin that the insurers of the hotel had been trying to reach them.
That was when they found out the demand for compensation.
Mrs Lee said: 'The claim of close to $30,000 is almost eight times my salary. Our wedding dinner already cost us more than $30,000.'
Mr Lee said he received an e-mail from the hotel about settlement of the claim. He did not hear from the hotel subsequently.
'We thought that they had decided to close the case.'
Then, a week before their wedding anniversary this year, Mr Lee received a letter delivered by hand from law firm Rajah and Tann, who is representing United Overseas Insurance, The Regent's insurer.
Mr Lee said he has since spent more than $1,000 on lawyer's fees.
In an e-mail to The New Paper, the hotel spokesman said: 'We wish to clarify that it is not the hotel claiming from the couple but its insurance company.
'The hotel made a claim under its insurance policy and it has been compensated by its insurers for the loss and damage caused by the couple.
'As the dispute is currently the subject of a pending litigation in court, it would not be appropriate for the hotel to comment further on the insurer's claim against the couple.'
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Charges only for severe damage
THEY ask guests to pay for damage to rooms only if it's severe. Even then, they will try to keep the costs low.
The New Paper spoke to six hotels in Singapore, but only two were willing to go on record.
Wine and food stains are common problems to hotel housekeeping teams and most of them know how to remove them.
Said a spokesman for Grand Copthorne Waterfront Hotel: 'Usually we will shampoo the carpet at our own cost.
'However, if the damage is major, like burnt carpets, we may have to ask the guests to pay.
'But we will try our best to keep the cost low. This has never happened before though.'
Raffles, The Plaza, has no hard and fast rule regarding wine spills on carpets in its rooms, its spokesman said.
'The needs of our guests come first. Sometimes the stains could be due to wear and tear. We will evaluate on a case by case basis.
'However, we have not encountered any major incidents where guests damaged the carpets severely.'
Copyright © 2005 Singapore Press Holdings Ltd. Co. Regn. No. 198402868E. All rights reserved.
http://newpaper.asia1.com.sg/news/story/0,4136,116803,00.html -
elite. sigh.Originally posted by missqi:Very ex meh?
I know of people who have weddings that cost 6 fig sums.
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i have worked for hotels but i too never seen that surch a big bill to them, i seen a few rooms and does relly reeaks of beer n smoke n vomit but ........unless the damage is like burning the carpet or red wine on the wall papers and stealing the towels............... then i well say CHARGE them...................
the only time i know of a wedding function that they the friends of the bride n groom hung things on this light chandelier ( in the hall of the suite) and they ripped it frm the ceiling n broke a lot of crystals............they said they did not put their weight on it n it dropped ............
the hotel was damm lucky as there was 3 videographers they n shot the whole thing !!!!!!!!!!!!! so the hotel charged them, bet they rewarded the video guy............
The MORAL......................to see from both sides................ -
it will still depands on the outcome...........................the proof must be shown, the clearners of that room must interviewed and if it does drag on, it willl be to court not just small claims court..............Originally posted by Manager433:That hotel may kena backfire coz so many ppl know about this, next time who will want to book there for wedding dinner rite?
i know a few horror stories of couples stealing, burnt the carpets, broke the vases, threw the flowers in the toilet bowl n overflowed it................., got one even tore out the bible pages.....................
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the papers checked with other hotels and they said it was fair.