Singnet new system of billing
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Anybody notice this?
My bill almost becomes double when they go through a new system.
I just received the bill but don't understand what it is. Called all the numbers but just a voicemail saying they are going through a new transition
I signed up for the 3.5 Mbps a couple of months ago which is supposed to be $47/month, but the new bill shows $70++
Anyone has any idea what is going on?
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the only change is the billing period for your SingNet service
From Singnet website. Can't be bothered to find teh URL as I've accidentally closed the tab. -
call customer service and wait patiently
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i think they cannot afford next month's bonus to their CEO so they change the date of billing, then charge you 2 months.. one for the one just past, and one for the next month...
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agree...Originally posted by the Bear:i think they cannot afford next month's bonus to their CEO so they change the date of billing, then charge you 2 months.. one for the one just past, and one for the next month...
But singnet bill is based on pre-paid, right ? meaning they charge u the fees for next month... So, if u sign today, u got to pay for this month, and next month ( total 2 months fee ) for ur first payment... -
fed up dont pay. dont let large capitalistic govt industries take advantage of u and squeeze u till u dry up n die...! viva che! viva freedom!
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dun pay later internet c/n kena potong
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maybe they really charge u wrongly..sometimes hp bills also like that
anyhow 1 -
psst... dun tell him tt...
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i think they are pushing u to a later billing date
so u have to pay for the current mth and the adjusted mth's difference
happened to me singtel mobile bill........
take old bill out and compare
read details carefully
dun small small thing oni must kpkb, come post a thread to tell whole world -
You got read the terms of your plan carefully? Sometimes they charge a lower price for the first 6 months, later on they proceed to charge you with the normal price of that plan.Originally posted by hoganrock:Anybody notice this?
My bill almost becomes double when they go through a new system.
I just received the bill but don't understand what it is. Called all the numbers but just a voicemail saying they are going through a new transition
I signed up for the 3.5 Mbps a couple of months ago which is supposed to be $47/month, but the new bill shows $70++
Anyone has any idea what is going on? -
ya...my SCV bill also like that...suddenly bill me 200++ bucks...called them up then they check and tell me they made a mistake...but still have to pay the current bill....adjustments to be made in the next bill...Originally posted by SGpork:maybe they really charge u wrongly..sometimes hp bills also like that
anyhow 1 -
jz call and shout at them... confirm they will give u good answer...
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yea me too .. but dont worry i have call and ask them ... their explanation was ...
this bill was 2 mth payment ... but at the last line for broadband payment statement, there was a discount on our usual singnet bb subscription highlight in bold.
so in the end we still pay the usual amount .. but we pay 2 mth at one go with a little bit of discount off
my plan suppose to be 38 per mth -
NB, CCB...Originally posted by BrUtUs:jz call and shout at them... confirm they will give u good answer... -
They dun own u anything.Originally posted by BrUtUs:jz call and shout at them... confirm they will give u good answer...
Thanks for the hightlight. I have tried calling the Singnet hotline but is directed to a automated voice system. Now, I somehow can figure what is going on now.Originally posted by meltz:yea me too .. but dont worry i have call and ask them ... their explanation was ...
this bill was 2 mth payment ... but at the last line for broadband payment statement, there was a discount on our usual singnet bb subscription highlight in bold.
so in the end we still pay the usual amount .. but we pay 2 mth at one go with a little bit of discount off
my plan suppose to be 38 per mth -
never underestimate the 2% increase in GST
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I scare later mine also kanna this...then my mum gonna explode if the bill exceeds 100$....
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actually whenever they change a system of charging should notify the customers clearly nt jz throw u the bill n say 'na, pay tis'... like tis they do owe us an explaination... reali hate those billings where they throw everything in expect u to understand everything...Originally posted by babymac13:Thanks for the hightlight. I have tried calling the Singnet hotline but is directed to a automated voice system. Now, I somehow can figure what is going on now. -
did you subscribe for a new phone line?Originally posted by hoganrock:Anybody notice this?
My bill almost becomes double when they go through a new system.
I just received the bill but don't understand what it is. Called all the numbers but just a voicemail saying they are going through a new transition
I signed up for the 3.5 Mbps a couple of months ago which is supposed to be $47/month, but the new bill shows $70++
Anyone has any idea what is going on?
phone charge is $25 per 3 months
$47 + $25 = $72 -
ya you're right...but now have to pay right?Originally posted by BrUtUs:actually whenever they change a system of charging should notify the customers clearly nt jz throw u the bill n say 'na, pay tis'... like tis they do owe us an explaination... reali hate those billings where they throw everything in expect u to understand everything... -
noOriginally posted by TehJarVu:did you subscribe for a new phone line?
phone charge is $25 per 3 months
$47 + $25 = $72 -
nope... call them tell them u unhapi n dun like this system... send complain letters to singnet n to straits times... jz pay ur usual monthly usage...Originally posted by hoganrock:ya you're right...but now have to pay right? -
just stop usin the net, stop using sgforums
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just saw my bill, my bill also funny
my plan by right shd be $43 per month
they charged me:-
26 Oct to 3 nov $16.04
4 nov to 3 dec $55.24
(december oredi meh????)
and then gave me discounts and rebates of $18.44
shen jing bing