Originally posted by Chelzea:

I agree with u, just finished a call with the uob hotline staff. i waited for about 20 mins to be attended. Calling all UOB cardholders, be careful!!!!! I paid bill on time, UOB still charge me (1) interest and (2) late charges even I have spoken to the staff that I am paying 1 day before expiry date. Consider carefully if you want to own any UOB Card or not. Spoke to the staff last year, and was provided with wrong info on the earned uni$, which resulted in me not claiming any un$ for redeemption. UOB service really sucks! Both their credit card and banking services are very lousy! I have long time ago terminate my account with UOB already.
You want good service go to OCBC and DBS. They provide excellent service!