Singnet has done it again! *applauses
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SN or SH same lah. All the $$$ goes to the same pocket.
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just dont subscribe to SH's Max online cause i really do not wish to share my bandwidth with u -
what u do to them
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i have this problem with starhub too. but it is my mobile's bill.
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Well,just wanna share my problems regarding with Singnet. I signed up last year Nov and from the first day i'm holdin on to the router,i have encounter problems with them..From email password,router issues till billing issues..All this issues dragged for 4 months.In the end,i manage to get from them 3 months subscr. waiver.The service provided sucks as even when i talk to the assistant manager,he guai lan with me.Deny all the stuffs that he've agreed to me and said that I'm wasting his time. I nearly complain to their HQ. But stop as it's very very tiring.. so i do encourage TS to lodge a complain as if no one say a word regarding their bad service,their performance will only become worst.
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im a starhub user for all.
got discount on my bills every month.
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singnet ppl alway got problem with online gaming lag issue
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i got a free adsl 2+ modem speed touch 536v6 for re contracting..
wth??? -
As a singnet user i no problem lehOriginally posted by qianer:singnet ppl alway got problem with online gaming lag issue
But the starhub users always lag on my server
Go figure -
MAYBE the place we stay also play a part too?
I dun know leh
anyone can confirm that? -
I enjoyed scolding them....
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customer svc office (CSO) (to Customer svc director): Oh no, we lost an important client - Tetsumi. He's finally fedup
CS director : No, tell me it isn't true.
CSO: yes, he even posted it on Sgforums and ranted on our poor customer service. what do we do?
CS director: this cannot happen, we cannot afford to lose him - he is our key client. What if the rest follows and quit en-mass? We are doomed
CSO: yes, it will affect our quota & performance bonus
CS director: yah, my bonus and stock options. What happened?
CSO: Sir, according to our investigation, its bcos our IT mgr's pay is lagging behind the private sector, thats why his efficiency is also lagging behind.
CS director: Ha, thats why. Come to think of it, my pay is lagging behind my peers in the private sector as well....so maybe in the nxt general meeting, I will table an agenda to increase my pay to be on par with the private sector. Then this will cascade down to people down the food chain....
CSO: good idea, but how about Tetsumi?
CS director: no problem, this is what you do, call him to explain to him about our IT system and assure him that we are taking the neccesary steps to imorove the situation. Oh, borrow the template you see from 146th Forum, they make good diplomatic, off the mill replies that will soothe emotions but effectively not answering to the point. -
hmmmOriginally posted by red_amoeba:customer svc office (CSO) (to Customer svc director): Oh no, we lost an important client - Tetsumi. He's finally fedup
CS director : No, tell me it isn't true.
CSO: yes, he even posted it on Sgforums and ranted on our poor customer service. what do we do?
CS director: this cannot happen, we cannot afford to lose him - he is our key client. What if the rest follows and quit en-mass? We are doomed
CSO: yes, it will affect our quota & performance bonus
CS director: yah, my bonus and stock options. What happened?
CSO: Sir, according to our investigation, its bcos our IT mgr's pay is lagging behind the private sector, thats why his efficiency is also lagging behind.
CS director: Ha, thats why. Come to think of it, my pay is lagging behind my peers in the private sector as well....so maybe in the nxt general meeting, I will table an agenda to increase my pay to be on par with the private sector. Then this will cascade down to people down the food chain....
CSO: good idea, but how about Tetsumi?
CS director: no problem, this is what you do, call him to explain to him about our IT system and assure him that we are taking the neccesary steps to imorove the situation. Oh, borrow the template you see from 146th Forum, they make good diplomatic, off the mill replies that will soothe emotions but effectively not answering to the point.
Are you working as a reporter for mediacorp? -
well, me with Singnet since the days of 56k. with them for i think 6-7 yrs le. AS for the connection, well is ok for me. Rarely have disconnection. Speed wise, is fast enough for me(currently using 3500).
However, like other ppl said, singnet sux at rewarding loyalty exiting customer. With them for so long, nv give anything. Think they dun giv a fcuk to us.
Their technical help desk also bad, sumtime waited for 30mins(Non peaks hours 2300 hrs ) than got ppl help. And their help desk is not 24hrs. So ppl have problem during midnight have to sux thumb.
Overall both provider has their pros and cons, so it all depend on 1 self to see which he like better.
I hear last time, During the olden days of only 1 phone service providers, Singtel customer service is worst. If u thereaten to cancel, they will be happy to do it. Than you got no communication to use. -
was with singnet years ago...aiyo, so many disconnections, adsl also screw up, call tech guy, sent a few of them at different times still can't solve problems....finally discovered junction prob, by then it was weeks later....even after that, too many dropped connections...friends of mine who are on with them these days are still complaining about dropped connections.....
now with starhub...much stable and speedier...but once a while you get the cock up and they blame your router, stupid excuse....it's never been the router problem!!!.....but rewards very good, first a $100 discount for my handset and soon after they want to give me a 34" lcd or plasma hdtv to re-sign all my contracts..but i choose not too, waiting for better promos to come.....lol...with starhub, i can also get email alerts and read mails on my starhub mobile, something like pushmail...without paying for push mail service....
but if you only use a laptop, consider m1 broadband...they use sim card (gprs technology)...you can surf anywhere you like, with or without wifi hotspot... -
theres a cap..5GB.Originally posted by countdracula:but if you only use a laptop, consider m1 broadband...they use sim card (gprs technology)...you can surf anywhere you like, with or without wifi hotspot...
and its very slow -
wrong!Originally posted by Manager433:SN or SH same lah. All the $$$ goes to the same pocket.