They write to the papers saying...
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Don't derail my thread -.-;; FI close it if you see fit.
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Sorry if i have gone over the border guys
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It's beggar, not you!!!
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i know that but i just felt like i need to apologise.....becoz i'm argued with him alsoOriginally posted by Azurewind:It's beggar, not you!!! -
Originally posted by Azurewind:Don't derail my thread -.-;; FI close it if you see fit.
HAHAHAHA.... BETTER HIDE YR FACE THAN TO CLOSE THREAD -
of all the beggars i think i pity you mostOriginally posted by beggarchief:
HAHAHAHA.... BETTER HIDE YR FACE THAN TO CLOSE THREAD -
HAHAHAHA... 1ST TIME BEGGAR HEAR THIS THEORY. VERY THE INTERESTING.Originally posted by Deino:BEGGAR BEGGAR
I dun mind you insulting my parents coz if you insult my parents its as same as you insulting your own parents.......
The last time i heard you were using your mouth to type your spoilt el-cheapo keyboard..........
I understand your kiasuness........there is no need to explain it........
Like i have said over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over
again......these products have gone through thorough quality checking tests before they can even pack it..........
DO YOU THINK THEY WOULD WAN TO JUST PACK THE THING THEN AS LONG AS ITS PUT TOGETHER LIKE A PUZZLE WITHOUT BEING TESTED?
Please lah.....they go through alot of process like pre-installing of the windows OS'.....for a surety it would be working lololololololol.
BEGGAR'S PARENTS IS BEGGAR'S PARENTS. YOUR FUXKING PARENTS IS YOUR FUXKING PARENTS.
THEY ARE DIFFERENT PERSONS.
HOW YOUR PARENTS DO IT IS NON OF BEGGAR'S INTERESTS AND GOT NOTHING TO DO WITH BEGGAR SINCE BEGGAR IS NOT INVOLVED,
BUT YOU NO NEED TO TELL THE WORLD HOW YOUR PARENTS DO.
HAHAHA.... WANT TO MAKE OTHERS PARENTS AS YOURS... SEETU PIG. -
NO NEED TO PITY.Originally posted by Deino:of all the beggars i think i pity you most
PLS DONATE GENEROUSLY TO BEGGARCHIEF'S AUTHORISED BEGGARS -
logically we come from the same ancestors..........i feel so shameful that we are relatedOriginally posted by beggarchief:HAHAHAHA... 1ST TIME BEGGAR HEAR THIS THEORY. VERY THE INTERESTING.
BEGGAR'S PARENTS IS BEGGAR'S PARENTS. YOUR FUXKING PARENTS IS YOUR FUXKING PARENTS.
THEY ARE DIFFERENT PERSONS.
HOW YOUR PARENTS DO IT IS NON OF BEGGAR'S INTERESTS AND GOT NOTHING TO DO WITH BEGGAR SINCE BEGGAR IS NOT INVOLVED,
BUT YOU NO NEED TO TELL THE WORLD HOW YOUR PARENTS DO.
HAHAHA.... WANT TO MAKE OTHERS PARENTS AS YOURS... SEETU PIG.
say all you want....i wouldn't care...its your bloody mouth....its your bloody sin -
You were not wrong....but you were not fully right either. In service line, it is not just doing what is right, but doing what is satisfying. You have the core knowledge in your work, policies and product knowledge - that is a good thing to be proud of.Originally posted by Azurewind:That local workers who work at the tertiary sector give bad service to the locals, and give better service to the foreigners. This is a severely overrated statement.
Has anyone thought about how the local people treat them? How demanding they are?
I personally work at Sony, being 16 and a part-time staff. I don't give preferential treatment to ANY of my customers.
Just today, a customer, who ATTEMPTED to buy a particular item, raised his voice at me. For what reasons, I have no idea. At our shop, the policy is very simple. Pay for the item, we'll test it(cameras, laptops, televisions and videocameras)for you and upon request, we can skip the testing. Other products are NOT tested. If there's anything wrong with the set, bring it down to the main branch at Orchard Road. Otherwise what's the warranty card for?
This customer, requested to test the item BEFORE payment. I refused. Reasons for refusal: The item until paid for, is still our product. If the customer tests the newly opened product, and at the last minute refuses to purchase, how are we to sell the set as it is already opened and tested? Is it fair to tell the next customer:"Oh we've tested it, product is definitely working"
Payment by credit card from my knowledge is only complete upon the owner's signage on the receipt to acknowledge the purchase, if otherwise, the transaction can be void.
In my situation, the receipt was printed, in our shop, there's another written receipt that we write down so as to keep track of models sold, and for the customer to present the receipt as a proof of purchase should anything happen. He stopped me from writting the written receipt. He demanded that I test the product, but he hasn't signed the printed receipt. This means, the product is not owned by him yet.
I refused to test the product, he asked why and was kindly referred to my boss. To which I don't know what words were exchanged. He came back, asking to check again, this time raising his voice towards me. At this point of time, my mind is registering: "What the f**k?! Did I offend this son of a b*tch?" He repeatedly raised his voice to demand the product to be tested, and demand that I do not start on the written receipt.
Concurrently, my colleague seeing this happen, told me to void the receipt. I didn't. I replied to the customer, albeit in a loud manner, that I'd test the product while his friend, said blatantly: "They just want your money"
With all due respect, this product which he have opened without my acknowledgment, is a sign of disrespect not only to me, but to our shop. Should he as an ADULT whos is in his late forties to mid fifties be tainting the new product with his fingerprints without paying for it, be doing? This mind you, is a LOCAL customer. Already taking advantage of me being younger is not enough, raising his voice is over the God damned line.
Is this how an adult should behave? And people are writing to newspapers complaining about the local services here? This is reasonable? This is fair? Most people in Singapore, though my native country, have become too selfish to realize their own mistakes and not spare a thought for others. It appears that most acts of kindness in our country today are just false facades to save their own pride.
Using these values, you need to apply and adapt it to suit your customer. Your policies are standard, all-encompassing but your customers, like yourself, are unique and have different requirements and understanding of what 'good service' is during 'their days'.
So how to bring both objectives together - helping push your products and brand name, and matching customer's satisfaction? For one, being a hard-nose/head/d**k won't help.
Sony is not selling low end gra-and-go electronics like those in NTUC or Carrefour so there should be some premium, in price consumer pays, quality of products, and in service.
With your caliber, I am sure you will go far. Speak to your manager/supervisor and see if the team can come up with a plan-B for such scenario.
Sharing my experience:
I once wrote off Sony products because having bought some many items over the years, some were truely quality products that last and outlast, while others were lemon. In the end, I went for its competitor and became a faithful supporter.
One day, my old Sony Cubic Micro Hi- Fi bought 10 years ago broke down. Instead of buy a new set, I sent it in for repair. I wanted to salvage it as I love the look, quality and sound so much. All new hi-fi don't seem to match up to it...
Deep inside, I was telling myself how stupid I was cos 'Sony is going to chop a n arm and leg of me because 10 year old parts is more ex than a new set, idiot. Sucker'! But you know what? The repair came in less than $200 and the service dude at Sony Bishan was pro (england not powderful but pro nevertheless). I walk out a fully satisfied customer and renewed supporter of Sony!
Now, due to cost cutting and mass-production, there might be lemons among the apples but the entire process made my shopping experience enjoyable. I feel that it's worth the time and effort.
Azurewind, you are an ambassador of Sony and getting too politically correct will not help. Some old farts will be stinky. Dun take it personally. They are not there to hurt you. They just wanna buy and fark off. Learn to 'mold' them positive by your service and endearing offers to help.
The hard part is to write a book on what good service is. Also, if your top is crap, you might be crap influenced too.
All the best! -
I can't be bothered to argue the likes of you. You are the worst scum I've seen. Putting words into other people's mouth. Using your own form of logic and comparing it to others when it obviously is on a whole different level, in the most negative sense possible. People of your nature, is a burden to that of society. Unable to think rationally, constantly haranguing others with your pointless statements. Go ahead, defame yourself to the extend where people look down upon you where you're not even fit to even be a beggar. Carry on.Originally posted by beggarchief:
HAHAHAHA.... BETTER HIDE YR FACE THAN TO CLOSE THREAD -
After reading the posts on the first few pages here, I've concluded the solution below would be fair to both the providers and the consumers.
1. Provide a test set that is identical to the actual product for the consumer.
2. If the consumer likes it and wish to purchase it, then pay for it.
3. The consumer should then get the actual product and conduct another test on it on-the-spot - and not bring it home to test. If there is any defect, or in any way considerably different from the test set, he/she should explain to the provider and request for an 1:1 exchange, obviously. If nothing else, just say "thanks", give a smile and leave the shop.
So a diagram of the above would look something like:
Test -> Pay -> Test Actual -> Smile and go -
If you're a genuine buyer, you would just pay and have it tested.
If it does not work, then you could get a replacement. It is a store after all. -
Few years ago, I bought a sony minidisc recorder costing around $800.
Played with it for a week, got bored and went back to the shop to return it. I just politely mentioned about the drm restrictions on ithe player and software. The sales assistant and manager came to see me, rang the head office.
They asked if I would still like to keep the player or my money back
Pays to be polite. -
THE FOLLOWING SOUNDS FAMILIAR ?Originally posted by Deino:logically we come from the same ancestors..........i feel so shameful that we are related
say all you want....i wouldn't care...its your bloody mouth....its your bloody sin
HAHAHA........ NO WONDER EVERYBODY CAN BE YOUR PARENTS. NO WONDER EVERYTHING ALSO DONT KNOW....HAHAHA..
Male, 18, Single
Interested In: Relationship Women, Dating Women, Friends, Activity Partners
Member Since: Sep 2004
Location: Singapore
Hometown: Singapore, Jakarta, Sentosa, Lonely Town.
Company: Sentosa Development Corporation
Last Login: 24 hours
Deino's URL:
http://profiles.friendster.com/dino1989
Well i'll juz tell ya that i'm part Japanese, part Chinese, part Malay and part Indonesian. I'm officially a Malay born in Singapore though ...
I work part time as a Show Technician....f**** lousy pay.
Actually my pay is more than those who work at mcdonald's or the usher's themselves eventhough i still think my pack sucks.
U BETTER THAN BEGGAR, BEGGAR NO PAY. HAHAHAHA
GO EAT A FEW MORE YEARS OF RICE BEFORE YOU HAVE THE STANDARD TO UNDERSTAND WHAT BEGGAR IS TALKING ABOUT.
LET BEGGAR TEACH YOU SOMETHING FROM CONFUCIUS. HOPE YOU ARE NOT CONFUSED.
"KNOW SAY KNOW, DONT KNOW SAY DONT KNOW. DONT DONT KNOW SAY KNOW AND KNOW SAY DON'T KNOW..."
BEGGAR FORGIVE YOUR NAIVITY AND IGNORANCE. -
DONT LISTEN TO OTHER PEOPLE. LISTEN TO BEGGAR, SURE NO WRONG ONE.Originally posted by Azurewind:I can't be bothered to argue the likes of you. You are the worst scum I've seen. Putting words into other people's mouth. Using your own form of logic and comparing it to others when it obviously is on a whole different level, in the most negative sense possible. People of your nature, is a burden to that of society. Unable to think rationally, constantly haranguing others with your pointless statements. Go ahead, defame yourself to the extend where people look down upon you where you're not even fit to even be a beggar. Carry on.
BEGGAR HAMMER PEOPLE IN YPAP NOBODY DARE FIGHT BACK. Y? BECAUSE BEGGAR IS CORRECT.
BEGGAR HAMMER PEOPLE HERE IN THIS FORUM AND YET THEY REBUTTED. Y? BECAUSE THEY DONT UNDERSTAND SIMPLE CONCEPT, SIMPLE LOGIC.
BELIEVE BEGGAR. WHATEVER BEGGAR SAY IS CORRECT, 100% CORRECT. IF NOT CORRECT, YOU CAN HAMMER MY DOG.
LET BEGGAR REITERATE ONE MORE TIME:
THE PRACTISE OF "PAY THEN TEST" IS AN UNFAIR TRADE PRACTICE AND SHOULD BE ABOLISHED,
TO PROTECT CONSUMERS' RIGHTS AND INTERESTS, AND FOR A FAIRER TRADE PRACTISE. IT SHOULD BE "TEST THEN PAY".
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PLS DONATE GENEROUSLY TO BEGGARCHIEF'S AUTHORISED BEGGARS. ALL AUTHORISED BEGGARS WEAR A BEGGAR'S TAG WITH LIC NO. -
lol ur so cute...
you can say that pay then test is unfair, but i can tell u we live in a unfair world.
if u test then pay, problem arises when people dun pay and test for fun, so u gotta find a solution to this first then you replay with ur CAPS and CRAPS. -
ATTENDING TO CUSTOMERS' ENQUIRIES, ANSWERING QUESTIONS, GIVING ADVICE, DISPLAYING, TESTING PRODUCTS ETC ARE PART AND PARCEL OF THE BUSINESS.Originally posted by Intel Inside:lol ur so cute...
you can say that pay then test is unfair, but i can tell u we live in a unfair world.
if u test then pay, problem arises when people dun pay and test for fun, so u gotta find a solution to this first then you replay with ur CAPS and CRAPS.
EVERYONE HAS TO PREPARE FOR THIS.
WHEN YOU MAKE ENQUIRY, YOU ARE NOT OBLIGHT TO BUY. IT IS THE DUTY AND RESPONSIBILTY OF THE SALES TO CONVINCE YOU.
SO TEST AND DONT BUY - WHOSE FAULT?
MAYBE THE PRODUCT NOT UP TO CONSUMER'S EXPECTATION. WANT HIM TO PAY FOR THE TESTING? NO. BLAME THE PERFORMANCE OF THE PRODUCT INSTEAD. IF YOU HAVE A GOOD PRODUCT, CONSUMER SALIVA DRIPPING.
MAYBE THE CONSUMER NOT HAPPY WITH THE RUDE MANNER, WANT TO CARE, DONT WANT TO CARE, NO HEED, NO RESPECT TYPE OF THE SALES REP.
THIS WORLD IS SO UNFAIR. BEGGAR ALSO HUMAN BUT ALWAYS KENNA WHITE EYES BY PEOPLE. WE SHOULD MAKE THIS WORLD MORE FAIR BY DEMANDING CHANGE. -
I think forum is a place to discuss not scolding at each other or playing around each other parents. If wanna vent your anger please do it else where. Seriously being childish and typing all the caps does not mean will win or your words are far greater then others. Just prove your pt and try not to be abusive. We have enough of ppl like Devilplot. Are you the same guy?
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WTF you talking about......Originally posted by raymond_sianz:I think forum is a place to discuss not scolding at each other or playing around each other parents. If wanna vent your anger please do it else where. Seriously being childish and typing all the caps does not mean will win or your words are far greater then others. Just prove your pt and try not to be abusive. We have enough of ppl like Devilplot. Are you the same guy?
Wot Fu8king right do you have?
You have no rights......
chill down or i stuff a c0ck in ur mouth
warrently cum lan?
Please Fifi ban this bastard....
... being childish and typing all the caps does not mean will win ....
PLS READ WHAT YOUR FORUMITES AND U HAD POSTED BEFORE OPEN YOUR BIG MOUTH.
MIND YR OWN WORDS IF YOU EXPECT OTHERS TO DO THE SAME.
NOT ALL IN THE FORUM KENNA BEGGAR'S INSULTS.
FIND OUT FROM THOSE KENNA INSULTED, THEY CAN TELL YOU WHY THEY KENNA FROM BEGGAR.
WHAT'S WRONG WITH CAPS? ILLEGAL? -
I also forgive ur insensitive and ignorance.Originally posted by beggarchief:THE FOLLOWING SOUNDS FAMILIAR ?
HAHAHA........ NO WONDER EVERYBODY CAN BE YOUR PARENTS. NO WONDER EVERYTHING ALSO DONT KNOW....HAHAHA..
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U BETTER THAN BEGGAR, BEGGAR NO PAY. HAHAHAHA
GO EAT A FEW MORE YEARS OF RICE BEFORE YOU HAVE THE STANDARD TO UNDERSTAND WHAT BEGGAR IS TALKING ABOUT.
LET BEGGAR TEACH YOU SOMETHING FROM CONFUCIUS. HOPE YOU ARE NOT CONFUSED.
"KNOW SAY KNOW, DONT KNOW SAY DONT KNOW. DONT DONT KNOW SAY KNOW AND KNOW SAY DON'T KNOW..."
BEGGAR FORGIVE YOUR NAIVITY AND IGNORANCE.
Amen.
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I have never seen anybody as desperately stupid as you.........Originally posted by beggarchief:THE FOLLOWING SOUNDS FAMILIAR ?
HAHAHA........ NO WONDER EVERYBODY CAN BE YOUR PARENTS. NO WONDER EVERYTHING ALSO DONT KNOW....HAHAHA..
U BETTER THAN BEGGAR, BEGGAR NO PAY. HAHAHAHA
GO EAT A FEW MORE YEARS OF RICE BEFORE YOU HAVE THE STANDARD TO UNDERSTAND WHAT BEGGAR IS TALKING ABOUT.
LET BEGGAR TEACH YOU SOMETHING FROM CONFUCIUS. HOPE YOU ARE NOT CONFUSED.
"KNOW SAY KNOW, DONT KNOW SAY DONT KNOW. DONT DONT KNOW SAY KNOW AND KNOW SAY DON'T KNOW..."
BEGGAR FORGIVE YOUR NAIVITY AND IGNORANCE.
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You are pathetic moron.......
People like you are lucky to be mental......becoz mental people are born mental and they definitely has a place in heaven........its unavoidable.
Although unlike us, you will never ever get the pleasure of enjoying life sanely.
do not judge my bloodline........
I know who i am.......you dunno me......so shove off..... -
arrogant close minded moronOriginally posted by beggarchief:WTF you talking about......
Wot Fu8king right do you have?
You have no rights......
chill down or i stuff a c0ck in ur mouth
warrently cum lan?
Please Fifi ban this bastard....
... being childish and typing all the caps does not mean will win ....
PLS READ WHAT YOUR FORUMITES AND U HAD POSTED BEFORE OPEN YOUR BIG MOUTH.
MIND YR OWN WORDS IF YOU EXPECT OTHERS TO DO THE SAME.
NOT ALL IN THE FORUM KENNA BEGGAR'S INSULTS.
FIND OUT FROM THOSE KENNA INSULTED, THEY CAN TELL YOU WHY THEY KENNA FROM BEGGAR.
WHAT'S WRONG WITH CAPS? ILLEGAL? -
YOU SUCK.Originally posted by beggarchief:WTF you talking about......
Wot Fu8king right do you have?
You have no rights......
chill down or i stuff a c0ck in ur mouth
warrently cum lan?
Please Fifi ban this bastard....
... being childish and typing all the caps does not mean will win ....
PLS READ WHAT YOUR FORUMITES AND U HAD POSTED BEFORE OPEN YOUR BIG MOUTH.
MIND YR OWN WORDS IF YOU EXPECT OTHERS TO DO THE SAME.
NOT ALL IN THE FORUM KENNA BEGGAR'S INSULTS.
FIND OUT FROM THOSE KENNA INSULTED, THEY CAN TELL YOU WHY THEY KENNA FROM BEGGAR.
WHAT'S WRONG WITH CAPS? ILLEGAL?
BLOODY LOSER
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waw this thread so dangerous
