Rude Paramedic Officer
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if you feel offended then by all means go ahead & write in a complain letter..
i've also been dispatched to a call to a welfare home where a patient collapsed & the people there just stood by doing nothing.. -
u go girl *snaps finger in zig zag formation*
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Originally posted by Jactanic:
Thanks for all your comments and opinions.
To viciouskitty: I guess looking at your comments allow me to understand why such people in the world actually existed. Sorry I sounded mean, but looking at the situation, I don't think you all saw my point. I am not judging the paramedic's professionalism, it's his attitude.
To TS,I have to be mean about this. And I offer no apologies. There is indeed different kind of people. But your complaint about his attitude, also showed a lacking of your own attitude.
And technically, you have put yourself up for judgment because of your own posting.
You are ignorant. That is the best I can be mean to tell you about.
I do not expect you to really understand. But then, we can leave it as, we agree to disagree about how you see things, and how others sees you and your staff at the welfare organisation.
Frankly, lots of us worked or volunteered at welfare or volunteer organisation. And the common complaints is about people who are ignorant, and yet whine, complain or judge other people on their attitude and professionalism.
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And lastly,
this is what I posted earlier on at Club30s 'Just want to let you know' thread:
Originally posted by viciouskitty74:To all those people who insisted that I should change my attitudes, just because it didnt fit into what you perceive that I should bahave or you have the good intention to change me.
I have this to say, and I quote from some other dunno who:
"My attitude is fine. Your perception needs work."
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Situation such as these are created so that all may learn from their unpleasant episodes in life.Just be thankful that nobody died that day and that the nurses and paramedics involved got the opportunity to relect on themselves over it.
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Jactanic if talking about the ugly side of human race - you and your team are classical ugly side of human race.
First if your welfare staff have done their job properly, choking would not happen. Next 15mins for a ambulance to rush to your site is super fast. Think you all just too "anxious" to push the blame on someone else.
When someone rush to help, instead of being gratefully, you raise your voice first and all make rude comments and tell people how to do your job !!! Hey he is cleaning your team shits, do your job properly then no choking !
Stop giving excuses. You have say more then enough ... accept it , you and your team are in the wrong first ... so stop trying to blame someone else for your mistake in the first place. -
as a trained first aider, you must have a cool head to treat emergency, once a paramedic is in, give way and clear the place for them to work, why go and chou chou them??
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Originally posted by storywolf:Jactanic if talking about the ugly side of human race - you and your team are classical ugly side of human race.
First if your welfare staff have done their job properly, choking would not happen. Next 15mins for a ambulance to rush to your site is super fast. Think you all just too "anxious" to push the blame on someone else.
When someone rush to help, instead of being gratefully, you raise your voice first and all make rude comments and tell people how to do your job !!! Hey he is cleaning your team shits, do your job properly then no choking !
Stop giving excuses. You have say more then enough ... accept it , you and your team are in the wrong first ... so stop trying to blame someone else for your mistake in the first place.
People choke = the care-giver's fault???
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Originally posted by SBS2601D:
People choke = the care-giver's fault???
Not totally, but at least some portion of fault with the care givers. -
"anxiety and stress" that you all are having is causing you to be emotional out of control. Calm down and do some breathing exercise. you will find that you are being very rude. Imagine you are the paramedic rushing down on an ambulance, and you are greeted by, "what took you so long!!?" as if it is your fault being late and you are not being welcome here.
I thought the nurses in the homes are CPR trained and they should also know how to do abdominal thrust for choking patient.
I am paramedic level II certified so I think you should be more polite. And if you tell me he is choking, should not you bring out to where the ambulance suppose to land for easy access. And it is very easy to distinguish choking patient. Vital signs are for unconscious patient.
If the person can talk, he is surely breathing, heart pumping, meaning he is ok. He is not injured, not bleeding, conscious....
Anyway you should try to ask the patient to bend forward and cough out the choking item. Else, you should do abdominal thrust.
Ask the patient to stand shoulder wide apart, bent forward, move behind him, put your thumb in and position the fist at the navel, ask the patient to cough and at the same time, use force and upward thrust the patient. Thrust him several times until he cough out the choking item...
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Originally posted by Mastolf:
1. Wasn't the person already revived before the paramedics came? Why is Jactanic being attacked for CPR techniques... I'm assuming some form of resuscitation was performed?
(and the reply...)
2. *patient is blue and on the floor, unconscious*
Jactanic: Eh, can bend forward? Cough a bit? Wait ah, I carry you and give you ABDOMINAL THRUST!
3. Hard to watch more than one person eat every second. The staff may be excellent at their jobs, but people still choke.
4. 15 minutes is not fast. If I'm not wrong, emergency ambulances have a time limit of 12 minutes (or less)?
5. *confused* Sometimes the paramedics don't come at all???
I think the point is his rudeness, not his professionalism (as the title says..
)Anyway...
Don't call people ugly la. They're sensitive, you know.
clone spotted
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the point is if you say some1 else is rude. so some reflection on yourself first.
if you say some1 else being not professional, then how professional are you first.
Always judge yourself before judging others.
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Originally posted by Jactanic:
Thanks for all your comments and opinions.
To viciouskitty: I guess looking at your comments allow me to understand why such people in the world actually existed. Sorry I sounded mean, but looking at the situation, I don't think you all saw my point. I am not judging the paramedic's professionalism, it's his attitude.
If you all think that being stressed and all can make a person to be doublely rude, then I have got nothing more to say. Just make sure if something really happened to your family, you wouldn't raised your voice at the paramedics who rushed here. Or even better go send your dying family members or friends with a taxi. (One thing to note, we only raised our voice at him out of anxiousness and only once, he's the one who replied multiple rude remarks) I understand you all are not there, hence, you don't understand the situation, I don't blame you for doubting any professionalism of ours. We did save the resident on our part.
It's no longer about taking his remarks personally, it's about all of your remarks now. I am just replying to all your comments.
I understand that if this carries on, I will only see more of the ugly side human race, now I know how you people treated a human life who is in danger.
I'm not a paramedic; I'm an SAF combat medic. I've done a couple of ambulance duties with the SCDF, and let me just say this: paramedics are heroes, but in the end, they are still human.
I am saying that you should not just try to see it from your own perspective, but from the paramedic's perspective as well. For all you know, he may have been attending to a particularly gruesome road traffic accident just an hour before where some motorist's brain matter got blown out. Then, just as he got back to the fire station, the alarm rings. Then his ambulance tries to reach your location by the fastest way possible but got held up in traffic. Then upon arrival, he gets shouted at for being slow.
Pretty nice way to press someone's tension buttons, right?
I am not saying that the paramedic did no wrong. What I am saying is that he committed an error that was human. There's only so much tension that one person can take before he loses it
Personally I've been shouted at and verbally abused and threatened while trying to save multiple life-threatening heat casualties in the jungle. Words cannot describe the ultra-tense situation I was in, and all I can say is that I don't ever wish for that to happen again. And if you want to know, the only thing that stopped me from shouting like that paramedic was the knowledge that I'd get my butt tossed in the brig for yelling at senior officers.
So if you want to complain to SCDF or something, then by all means, go and do so.
All I'm saying is that before doing so, you should try to put things in perspective and to bear in mind that we are all only human. And that includes both the paramedic and the staff member who was rude to him.
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quote:
It's his no sense of urgency that pissed us off..not only that attitude.
Shouldn't he had attended to the resident first instead of taking the remark personally?
So the paramedic has to take your staff's inconsiderate crap...be beaten or insulted by your idiotic staff.
If your staff really cared about the resident's life, why did they say something potentially explosive?? Even if they did arrive late, tou all should be clearing the path and leading the paramedics to the location and not finger pointing at people accusing them of being late!
If you are really certified first aider then you've really failed. The most important point for a first aider is always to remain clam regardless of the circumstances. This is to ensure you dont make the wrong diagnosis or decisions. I will be more afraid if i see a medic acting like a kan cheong spider when he arrives.
BTW, i am paramedic trained myself. It is pointless continuing this thread because the thought that you are also at wrong has never crossed your mind. Its the whole world doing you wrong.
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Originally posted by MasterMoogle:
clone spotted
hanor hanor
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Originally posted by fudgester:
I'm not a paramedic; I'm an SAF combat medic. I've done a couple of ambulance duties with the SCDF, and let me just say this: paramedics are heroes, but in the end, they are still human.
I am saying that you should not just try to see it from your own perspective, but from the paramedic's perspective as well. For all you know, he may have been attending to a particularly gruesome road traffic accident just an hour before where some motorist's brain matter got blown out. Then, just as he got back to the fire station, the alarm rings. Then his ambulance tries to reach your location by the fastest way possible but got held up in traffic. Then upon arrival, he gets shouted at for being slow.
Pretty nice way to press someone's tension buttons, right?
I am not saying that the paramedic did no wrong. What I am saying is that he committed an error that was human. There's only so much tension that one person can take before he loses it
Personally I've been shouted at and verbally abused and threatened while trying to save multiple life-threatening heat casualties in the jungle. Words cannot describe the ultra-tense situation I was in, and all I can say is that I don't ever wish for that to happen again.
So if you want to complain to SCDF or something, then by all means, go and do so.
All I'm saying is that before doing so, you should try to put things in perspective and to bear in mind that we are all only human. And that includes the paramedic.
Yes, i fully agree on this statement.
I am ex-SCDF Amb Crew and i still think SCDF does a very good job. The paramedic that was "Rude" to you is only human....I'm sure workers like you working in homes have fair share in getting angry over comments by patient's famliy at times and you will 'talk' back to them saying you have done what you are suppose to do? It's human nature to get angry.....I'm not hitting at you wrkers at welfare homes, i staute you workers too for keeping old folks happy and well being at homes...so, try and think for the ambulance crew at times too.....
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Originally posted by Jactanic:
Maybe because I did not state that, our staff had already opened the main door, and there are at least 3 staff there waiting for the paramedics, and to lead the way to the resident.
I am NOT trying to push blame here, and by the way, I admitted in earlier posts that my staff was at fault initially. The reason I posted here is not asking everyone single one of you to side us or to side the paramedic. I am just posting here to let people know that there is this kind of paramedic who is rude and has no sense of urgency when he reached.
My point here is, he can do his job first before quarrelling with the staff. He can do so after he saw the resident and ensure that the resident is fine.
I agree that it's human error. I totally agree that it takes two hands to clap. It's my staff fault at first, but don't you think the paramedic reaction was doublely rude? Plus, he took his own sweet time despite there is already another staff there waiting to lead the way, the staff rushed ahead, expecting the paramedic to follow, when the staff turned around, no sight of paramedic. If you call this professionalism, I got nothing to say.
By the way, from the beginning the topic was not about we thinking that the ambulance was late.
To viciouskitty: You questioned my attitude of talking about that paramedic's attitude, what about yours? Your attitude wasn't any better. I didn't posted this to want anyone to take any sides.
To giggs011: I never posted without thinking that the whole world has done me wrong, I didn't expected you to be taking any sides anyway. I didn't want that paramedic to be kan cheong spider , but at least has some sense of urgency.
So you mean my resident should die due to the failed anger management of both staff and paramedic? It's just one remark and it incurred wrath?
I know that a choked person will die within 3-10mins. So no point for an ambulance to come, so what then? I should just call for a hearse? Talking about anger management, the paramedic maybe stressed and upset over something that had happened earlier, but the staff who attended just saw that resident who is near death. One anxious plus scared, one stressed. Both clashed. But think about this, when you anxious, won't you raise your voice slightly? I know staff was wrong to question about the arrival time, but when you are worried, won't you feel that the time is extremely long?
I am NOT saying that the ambulance is wrong to arrive at that time, and I am Not saying that the paramedic is wrong to rant back at the staff. What I am saying is, he should at least go save a life first before ranting. If he had ranted yet walked faster to save the resident, then I would not have posted this at all. Maybe it's my language skills which is not good, as many of you had misunderstood my point, for this I apologise.
YOU OBVIOUSLY STILL DIDNT GET IT.
We ARE ALL SIDING on the paramedic's side, even though that said paramedic is not here on this forum to point out to you, that you and your staff have more of a attitude or even social management problem than the rest of this world.
My attitude might need changing, but at the very least, I do not need two pages on this forum to tell me what is wrong now is not with me. Its YOU!
Walking faster to save a revived choked removed resident's life?
Why not suggest that your organisation moved all your residents into a hospital to be nearer all qaulified nurses and doctors & medical equipments and cut out any need for nurses, administrators, cleaners and yourself or even travelling paramedics to save any person's life within that 3 minute crucial time?
Geez......its like trying to tell us, that paramedic is known miracle healer that their touch on the pulse of any person, be it alive and dead will heal or revive the person immediately! And if that happens. Why do we need welfare staff that does better at typing their ignorance and attitude on forums when they should be better deployed to train themself as paramedics and miracle healers?
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BTW, I was in the shower and was suddenly thinking about the scenerios as painted by TS.
1) Welfare home. Resident choking. One caregiver to probably 10 residents so thus result in one choking incident.
2) At least two caregiver hopefully noticed the choking and rendered first aid.
3) One other caregiver probably is the one that called for ambulance, not knowing that its either a choking incident or probably stroke or other life threatening attack on the resident.
4) Three caregivers or staff opened front entrance big big and wait for paramedics to arrive. (to point finger to direction of so called choking resident? Or to help the paramedics carry in the ambulance where the ambulance cannot reach?)
5) One caregiver uttered rude question to paramedics. Is that caregiver one of those that rendered first aid, or the one that make the phone call, or the one that was holding the hands of the choked and rendered first aid resident and giving comfort?
6) What is the TS role and position in this incident?
7) What happened to the other residents. They all stand aside and continue living happily?
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I'm so bloody pissed off with TS.
To you, yes you are so damn bloody worried, and upon the arrival of the paramedic, your staffs have the right to question him.
Imagine your staff questioning him. He is human, not super human, he is made of muscles, and have feelings. You have no idea have he had gone through prior to arriving at your welfare home, and BAM, "another rude person despite me, being the person here who could save life here".No 2. Do not question their protocol or their operating procedure, if you know how, you be a paramedic. Better, you know how, you DONT NEED a paramedic.
I'll be very crude here, you mentioned us not to flare up if it happens to us.
Let me tell you, blame your entire welfare home if any fucking people died in there because all of you are not fucking trained as well as a paramedic. Impossible? So stop questioning their professionalism.Being rude is not being professional, but towards people like you, there is no need for professionalism.
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Originally posted by Jactanic:You dont expect others to be rude no matter "if you are stressed, hungry, busy etc etc" So you can be rude and raise your voice when you are anxious. Nice.
Dear All,
If he did rushed to the scene, we really appreciated it, but before knowing whether resident is fine, he walked really slowly to the scene. Together with his rude attitude, that's why I posted this online. So all you mean that, if you stressed, hungry, busy, you can be rude too? You mean we are not even allowed to question anything? It was just a remark "What took you so long?" If you are anxious, will you raised your voice too? if it's your family's life in danger, what will you do? It's his no sense of urgency that pissed us off..not only that attitude.
Shouldn't he had attended to the resident first instead of taking the remark personally?
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Originally posted by Jactanic:
Maybe because I did not state that, our staff had already opened the main door, and there are at least 3 staff there waiting for the paramedics, and to lead the way to the resident.
I am NOT trying to push blame here, and by the way, I admitted in earlier posts that my staff was at fault initially. The reason I posted here is not asking everyone single one of you to side us or to side the paramedic. I am just posting here to let people know that there is this kind of paramedic who is rude and has no sense of urgency when he reached.
My point here is, he can do his job first before quarrelling with the staff. He can do so after he saw the resident and ensure that the resident is fine.
I agree that it's human error. I totally agree that it takes two hands to clap. It's my staff fault at first, but don't you think the paramedic reaction was doublely rude? Plus, he took his own sweet time despite there is already another staff there waiting to lead the way, the staff rushed ahead, expecting the paramedic to follow, when the staff turned around, no sight of paramedic. If you call this professionalism, I got nothing to say.
By the way, from the beginning the topic was not about we thinking that the ambulance was late.
To viciouskitty: You questioned my attitude of talking about that paramedic's attitude, what about yours? Your attitude wasn't any better. I didn't posted this to want anyone to take any sides.
To giggs011: I never posted without thinking that the whole world has done me wrong, I didn't expected you to be taking any sides anyway. I didn't want that paramedic to be kan cheong spider , but at least has some sense of urgency.
So you mean my resident should die due to the failed anger management of both staff and paramedic? It's just one remark and it incurred wrath?
I know that a choked person will die within 3-10mins. So no point for an ambulance to come, so what then? I should just call for a hearse? Talking about anger management, the paramedic maybe stressed and upset over something that had happened earlier, but the staff who attended just saw that resident who is near death. One anxious plus scared, one stressed. Both clashed. But think about this, when you anxious, won't you raise your voice slightly? I know staff was wrong to question about the arrival time, but when you are worried, won't you feel that the time is extremely long?
I am NOT saying that the ambulance is wrong to arrive at that time, and I am Not saying that the paramedic is wrong to rant back at the staff. What I am saying is, he should at least go save a life first before ranting. If he had ranted yet walked faster to save the resident, then I would not have posted this at all. Maybe it's my language skills which is not good, as many of you had misunderstood my point, for this I apologise.
Sigh..... once again, everything I said still applies....
I am really not on anyone's side; I am just trying to see both sides of the coin. For all you know the paramedic was already very tired and stressed out from having to literally rush from emergency to emergency with no real rest. And do you know how heavy and bulky the stretcher/ paramedic bag / all the other equipment are?
I know I'm speculating, but at times like this, you might as well give the benefit of the doubt.
Say what you will, but the human factor still applies. You want to say that the paramedic should have waited to rant, but it still takes a lot of effort to hold back all that when someone has pushed his buttons hard. You don't know what the paramedic had been through prior to taking your case, so I suggest just giving him the benefit of the doubt.
The bottom line is, all this would not have happened had your staff thought about all this from a rational viewpoint and not done a number on him. Sure, the paramedic was wrong to blow up in that way, but that was because he was ignited and not because he self-combusted. I'm not saying that your staff had no right to be tense, but like it or not, his/her rude outburst was the trigger for all this.
And really, by posting in this forum.... what do you aim to do, actually? If you really want an investigation to be conducted on the paramedic's conduct, then you should be going to the SCDF on this. How is what you're doing right now any more professional, really?
This is my last post on this thread. I'm outta here.