I assumed Jactanic and the staff who shouted at the paramedic are not healthcare staff (maybe u are just admin staff in the welfare home?) and this can explain why you all were so anxious when somebody you know was in danger and I assume that you all do not know what to do except waiting anxiously for the ambulance. luckily your nursing staff revived the resident and you are just not happy with the paramedic who was rude to you.
Originally posted by nisniy:I assumed Jactanic and the staff who shouted at the paramedic are not healthcare staff (maybe u are just admin staff in the welfare home?) and this can explain why you all were so anxious when somebody you know was in danger and I assume that you all do not know what to do except waiting anxiously for the ambulance. luckily your nursing staff revived the resident and you are just not happy with the paramedic who was rude to you.
clone no. 2
fail
all Paramedic staff to be issued Heelys wef 14/12/2009.
Originally posted by Jactanic:Maybe because I did not state that, our staff had already opened the main door, and there are at least 3 staff there waiting for the paramedics, and to lead the way to the resident.
I am NOT trying to push blame here, and by the way, I admitted in earlier posts that my staff was at fault initially. The reason I posted here is not asking everyone single one of you to side us or to side the paramedic. I am just posting here to let people know that there is this kind of paramedic who is rude and has no sense of urgency when he reached.
My point here is, he can do his job first before quarrelling with the staff. He can do so after he saw the resident and ensure that the resident is fine.
I agree that it's human error. I totally agree that it takes two hands to clap. It's my staff fault at first, but don't you think the paramedic reaction was doublely rude? Plus, he took his own sweet time despite there is already another staff there waiting to lead the way, the staff rushed ahead, expecting the paramedic to follow, when the staff turned around, no sight of paramedic. If you call this professionalism, I got nothing to say.
You crack me up with this sentence. "My point here is, he can do his job first before quarrelling with the staff. He can do so after he saw the resident and ensure that the resident is fine."
By human's nature, and common sense, if someone comes to you and said a provocative sentence, you would respond. No one would keep to himself/herself.
Furthermore, after attending a case prior to yours - which could be a case where the patient's life was in a critical condition,
he would have already been tensed up (where he could have witnessed a lost of life, despite doing his best)
Remarks stating his lack of professionism, where he, himself, and his co workers who rushed to your place immediately after receiving the news, would surely get a retaliative remark which would take no longer than a a few seconds.
I respect the paramedics, and I would not think that they are wrong. They work in an environment where they are constantly under intense pressure, they are in the line of saving lives -- where i stand firm on my belief that they will perform to their very best in every job they receive, in ensuring the well being, and the safety of their patient.
I would too believe that the paramedics receive lots of cases daily, it's the very least that one should say a simple word of thanks to them, and not be naive in your thinkings .
These people have nerves of steel, to perform in situations that concern the life or death of a patient. However, these nerves of steel do snap, and it's human's nature after all. It's natural for humans to do that.
IN many of your other posts, you stated that it's your staff's fault, however, none were said to be your fault. If you could have thought from the paramedic's point of view, and understanding how immense the pressure they are facing daily. You could have stopped your fellow working from lambasting.
haha...
u all are just too serious...
forgive and forget... such a minor event to even b wasting time on it.... ![]()
Originally posted by Jactanic:I know I am not supposed to post this here, and I apologised. But once again, let me repeat for the last time, if he had continued ranting while walking away, I will not have posted it here at all.
When you used 'but'.......it totally negated your apologies.
That is itself your attitude problem, you still do not understand even though you typed that you do.
Will you for heavens sake stop trying to make others look bad, because it sure as hell makes you and your welfare home staff looks even worse.
-Clone created in this tread for self defence
-your unsincere apologies only created more wrath to the sgforum community.
-point finger at others only get more fingers pointing back at you
-Ask yourself this question . What if i tell u straight to your face ! "What The Fish you all done to this old uncle! How he got choked!?... Despite the fact that you had 200 patients to take care of and you already did ur best" dont tell me u will apologize and say sorry blablabla? ...deep in ur thought u will say me back "F*** you"
Take a look into the mirror , do some self reflect.
For those who understood.
I hope you fellas are the ones that actually understood about the professionalism and attitudes of that situation and how this TS have over emphasised on her and her team's lack of professionalism and proper attitude instead of just being 'understanding' because of the frustrations of those that are incomepetent throwing smoke bombs at other people to cover their incomepetance.
For those who worked in the welfare homes, or deem themselves to be 'better' because they worked in a welfare home and thus are better judged of professionalism and acceptable behaviour.
Grow up and open your eyes and ears wider. For what you think you are. Are more often then not, trashed by people that gives you 'self sacrifising welfare or volunteers workers' a bad name.
TS.... seems like a welfare home enough for ppl to stay in... but do the public know what really goes on and on inside... no one does... why not send in a P I and let the public know how they handle those patients inside...?
U (TS) question our professionalism and question why we were late...?
1st - blame on those public who always call for the slightest incident when it doesnt require our services... when you can still walk around arguing which hospital you wan to go...
2nd - public who treated us (Emergency Ambulance Services) like free taxis... they needed a tranport just to go for appointment at hospital? CALL 1777!
3rd - how can the patient choke under your care... accidents does happen... even so why arent you ppl trained how to handle choked cases...
4th - ignorance public who always think we abuse sirens for nothing... refuses to give way to us...
Dont take our services for granted... example for SARS and H1N1 period... public only thank the Nurses at the hospital for their brave courage and care they give out... but why are the Ambulance crews always forgotten when they are those front liners who face them and transport them to hospital FIRST? If we are not so great to you ppl... don expect too much from us either... as we gain nothing for saving your relatives lives... who really appreciate and thanks us for our hardwork when patients are SAVED! you ppl only complaint this and that... buy food also wan to STOMP us... WE ARE HUMANS... NOT GOD! We need to rest, eat and drink too... like YOU IGNORANCE PUBLIC are...
BE THANKFUL!
p.s : lastly... WE ARE NOT SUPERMAN! WE CANNOT REACH THE INSTANCE YOU CALL 995!
I think someone should start a new thread relating to this one if some of you wishes to continue cuz TS has already come to a closure on this subject and you have to be fair to him.
always complaining. . . quit it and enjoy life to its fullest
I work in a welfare home. Just a few days ago, we had an unhappy encounter with a paramedic officer.
One of our resident choked and her life was in danger, and hence ambulance was called in. Fortunately, our resident was saved and revived on time by our nurses in the Home.
To be fair, ambulance arrived exactly after 15mins after call was made. However, when the paramedic officers came, one of our staff who was extremely anxious about resident's life, kind of raised her voice and asked "What took you so long?" the paramedic officer instead of being sensitive of the anxiousness, he flared up and shouted at our staff rudely. He quoted while pointing fingers at our staff: " I rushed from braddell, you think I'm a superman?" He also shouted and said "it's fifteen minutes, if you don't believe, you can go verify with my doctor!" He was very rude, hence another staff who got agitated with that reaction also raised her voice " What kind of attitude was that?" The paramedic then kept quiet and stormed off to the location of where the resident was.
Upon seeing the resident, he did not immediately check the resident's vital signs etc, instead he asked alot of questions, I am not sure what kind of procedures he is supposed to do, but usually the other paramedic officers (previous encounters) would check for vital signs etc first. After checking like for 15mins, they finally decided to send the resident to hospital.
Before they left, that paramedic officer who was rude earlier, took the remarks from the staff earlier personally, and questioned the other staff of the staffs' names earlier and claimed that those staff accused him and even mentioned that he would lodge a complain against the staff. He also mentioned that " the resident is fine, and you do not have to teach me what to do!" (Nobody was teaching him what to do.) His no sense of urgency really pissed all of us off. I don't care if he had a bad day or what, but before he reach the resident, isn't he supposed to see an urgency of a human's life who is already in danger? Our resident was not saved by him, but by our staff nurses and nursing team, who is he to be so stucked up?
Being a certified first aider, I know that if a person stopped breathing and if oxygen does not reach the brain for more than 7-10mins, the person would die. He, as paramedic, doesn't he know?
He is totally rude and I really think he is not fit to be a paramedic officer. Thank goodness our resident was fine. All thanks to our wonderful nursing staff.
.(but i wont comment much, just on professionalism)
im a nursing student and medic(v).
in this case, its your fault. your attitute to the paramedic.
if you're in his shoe, you will never post this, i swear.
you mentioned you're a CERTIFIED FIRST AIDER in a welfare home, but did you help the paramedic by letting him know all the crucial details to make his and your life easier.
in this case, we can lodge a complain to MOH or MOM about you instead, and made it big on paper. you decide.
and you mention that the patient was revived by nurses. of cos we need to question.
its part of it, so that when we pass it to police, its easier to knw who is involved.
we ask questions cos you didnt answer that to HQ while you called.
when you called, you should described in detail, so when we reach, we can spring onto action. you wasted the time, not us.
next thing.
try being a paramedic.
im in, i can tell you its different then in nursing.
nursing is in a controlled environment. everything stablised. BED SIDE NURSING
paramedics are dealing with pre-hosp care, so they need whatever info, so the receiving hospital can check the history. and the stress of being a paramedic is higher then of even a chief surgeon in OT. cos every smallest details can cause patient to die while enroute.
you think about your jobscope and the paramedic's, what is there to compare?
if its urgent enough, they would have sent the paramedic bikers down. not just the ambulance alone. thats the protocol.
your detailing is too brief that it doesnt look like an emergency case. cos you've said its a choking case but revived, so since you have saved the patient, i dont see the point, what we have to do is to sent to hosp to stablise condition there.
if you are so proud of being able to this without our paramedics, be a paramedic yourself. alot have tried, but failed the final evaluation test. if it looks easy, they wont be a nurse, they should be doctors or even senior consultant, then they can say this paramedic is not fit in his or her job.
what are you, in a paramedic's eye?
ranking wise
First aider -> Trained First Aider -> Nurses -> Medic / Nurse (Emergency/ Critical Care) -> Paramedic -> Doctor.
wells, where do you actually stand? ask yourself.
and i saw the above reply.
how strict are the paramedic VS nurses during SARS.
just look at the death rates.
Paramedics all survived (for those who convey patients) not a single one in hosp.
Nurses.. you find out how many staffs died. its most probably due to poor infection control.
Originally posted by QX5216J:and i saw the above reply.
how strict are the paramedic VS nurses during SARS.
just look at the death rates.Paramedics all survived (for those who convey patients) not a single one in hosp.
Nurses.. you find out how many staffs died. its most probably due to poor infection control.
hi,
get your point. but please don't involve nurses and compare them with paramedics.
the TS is using the claims on the paramedic being in fault. TS is also hinding behind beside the Home, nurses, volunteers from fire.
we should continue discussion on TS as a person. nothing to compare with nurses and paramedics.
TS, as a person - failed.
Originally posted by SBS2601D:
People choke = the care-giver's fault???
Then Ambulance - take 10 mins is paramedic fault ?
If she can blame other for non-sense why cannot we blame her !!!