customer is always right
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If i am not wrong, the only time when customer is wrong is when patronise women in geyland and other red light district. Those pros dun give a damn that you are their customers. Sometime, i see customers get to pay, scolded and beaten up too for being too demanding.
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i would say 'they will get retribution for being such shi.tty person."
maybe after scolding u n such, he/she slipped n fell?
but normally, i just 'suan' the customer in a smiley way.. just bo chup them lor..
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Originally posted by EarlNeo:
at the end of the day, u just want their money...
the customer is as rite as his amount of $$...
you mean customer got money means they have the right to do whatever they want?
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people from customer service line are also humans, they also have pride and emotions. being scolded for what they don't deserve is like treating them like dogs
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Originally posted by xaih:
eh just a question here, if you happen to be a customer service staff and you got to reject a customer cuz they didn't bring the required documents, end up the customer scold you 'dog' 'clown'..... and best thing 'knnbccb'. how would you react arh?
i clap and smile
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Originally posted by theme_and_guess:
i clap and smile
lol why clap?
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no wonder sg services line cannot improve n they are hiring more foreigners into this line. If u have problems putting ur own ego away, ur going to have a hard time in this line.
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Originally posted by xaih:
eh just a question here, if you happen to be a customer service staff and you got to reject a customer cuz they didn't bring the required documents, end up the customer scold you 'dog' 'clown'..... and best thing 'knnbccb'. how would you react arh?
den u pray that ur company has a policy of protecting their own workers and not just hush hush let the customer do the way they want to you and you LL. -
The customer has the rights to remain silent. Anything the customer says or do can be used against him/her in the court of law.
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only when you experience it then you know how it feels
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pls lah, u tink u kena the worst liao meh...
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of course definitely not the worse
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I doubt I have the patience to be in svc line... Haha...
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I'm in the service line for quite some time, personally met ALOT of differnet differnt kind of people, just yesterday, got this aunty come and KP me cus she bought the wrong stuff from me... my fault? Just for me I give people the respect they deserves, not cus they're my customers i give them any flying fuck abt it. We depend on each other to survive, we provide they consume.
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Originally posted by angel7030:
Their 2 rules governing customer rights
Rule nos 1. The Customer is alway Right
Rule nos 2. If the Customer is wrong, See Rule nos 1
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Originally posted by xaih:
you mean customer got money means they have the right to do whatever they want?
Not really wadever they want, but try to accomodate them la.Just not crossing the line can liao wad.
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What if customer ask you to go cheat, lie, commit fraud? Customer still right? Would you do it? Got experience before. Tell customer no, he told me off saying I pay you to go this and that u know, so you better do it. I f-u-c-k him and then go to boss and ask his opinion. He said the same : f-u-c-k him. Tell him to take his business elsewhere. Customers always right? Boooooo!!!!
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Customers have to also be reasonable chaps, set a good example to your children by being firm and courteous to sales people. And they will return the favour
too bad la, presently quite a number of singaporeans love to complain, which may provide us with a clue to why singaporeans wouldn't think of taking up sales jobs. -
to the point, not all customers are right.
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Impt or big $$ customers are usually right, others will learn if they are correct or not
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Originally posted by Sheesh!:
What if customer ask you to go cheat, lie, commit fraud? Customer still right? Would you do it?
Got experience before. Tell customer no, he told me off saying I pay you to go this and that u know, so you better do it. I f-u-c-k him and then go to boss and ask his opinion. He said the same : f-u-c-k him. Tell him to take his business elsewhere. Customers always right? Boooooo!!!!
your boss so unique arh -
ya just trying to voice out that nowadays customers are hard to please. if everyone respect each other,we'd be helping one another and there won't be complaints already.
unless certain customers who always demand us to do things that are not within our jobscope or even accuse us,according to 'customer is always right',we have to LL do what we're told
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Usually I just give the usual: Oh okay, Orh alright, Sorry Sir/Ma'am.
I'm quite thick skinned so it doesn't really bother me. -
Originally posted by xaih:
do you think customer is always right?
even when customer is obviously being ridiculous?
even if u think the customer is not right, u still cannot scold the person or anyting or u have to cover up their mistakes also. -
Originally posted by xaih:
you mean customer got money means they have the right to do whatever they want?
welcome to the real world....
Moeny does made the ghost push the grinder....
Yes... almost watever they want...
as long as itis within the laws and regulation.....